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Universal Containers has decided that acquisition of other companies will be akey focus of their growth for the next several years. All acquired customer service agents will use UC's pre-existing customer support process built in Salesforce. the ERP application at any acquired company will not be immediately replaced, and customerservice agents must be able to see up-to-date order status from all ERP systems. What recommendation should a technical Architect make to minimize complexity during new acquisitions?
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