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MAC-16A Exam Dumps : ACMT 2016 Mac Service Certification Exam

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ACMT 2016 Mac Service Certification Exam Questions and Answers

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Question 1

Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?

Options:

A.

FileVault

B.

Local Snapshots

C.

The encrypted Time Machine backup

D.

The Time Machine folder in /System/Library/

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Question 2

Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?

Options:

A.

"To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."

B.

"To install OS X Yosemite, you will need to download a version of Mac App Store thatwill run on any version of OS X."

C.

"To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."

D.

"To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on yourMacs."

Question 3

Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

Options:

A.

Ask Joseph to startup from OS X Recovery andchoose.

B.

Have Joseph startup from OS X Recovery and open the Firmware Password utility.

C.

Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.

D.

Help Joseph erase the hard disk and reinstall OS X and forgotten.

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