Integration-Architect Exam Dumps : Salesforce Certified Integration Architect (SU24)

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.

As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:

1. Orders need to be created in real time from salesforce

2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources

3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.

4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.

5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.

6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20–30-line items.

How should an integration architect integrate the two systems based on the technical requirements and system constraints?

business requires automating the check and update of the phone number type

classification (mobile vs. landline) for all in-coming calls delivered to their phone

sales agents. The following conditions exist:

1. At peak, their call center can receive up to100,000 calls per day.

2. The phone number type classification is a service provided by an external service API.

3. Business is flexible with timing and frequency to check and update the records (throughout

the night or every 6-12 hours is sufficient).

ARemote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System ->

Salesforce) are determined to work with a middleware hosted on custom premise.

In order to implement these patterns and mechanisms, which component should an integration architect recommend?

Northern Trail Outfitters is planning to create a native employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.

Which Salesforce API should be used to implement this integration?