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HD0-100 Exam Dumps : Help Desk Analyst (HDA)

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Help Desk Analyst (HDA) Questions and Answers

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Question 1

Which two organisational characteristics are typically found in a supportive workplace environment? (Choose two.)

Options:

A.

High adherence to policies

B.

Low employee turnover

C.

High employee morale

D.

Low superior-subordinate interaction

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Question 2

Which two are characteristics of unsuccessful teams? (Choose two.)

Options:

A.

Good team morale

B.

Lack objectives

C.

Independence

D.

Lack of ownership

Question 3

Which two are benefits of teamwork? (Choose two.)

Options:

A.

More buy-in

B.

Reduced flexibility

C.

Higher motivation

D.

Increased sympathy

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