To troubleshoot why a customer cannot see any files backed up when a restore operation is attempted on their 3 new Linux server named Server01, the first step should be to check the log files for any error messages. The log files are typically located in the /var/log/ directory, but the exact location may vary depending on the operating system being used.

Next, the administrator should check the configuration of the NetWorker server to ensure that the server is configured correctly. This includes checking the client configuration for the Server01 and making sure that the correct client name is being used. Additionally, the administrator should make sure that the Server01 has the correct address and port information, as well as the correct credentials.

The administrator should also check the configuration of the server to make sure that the correct backup policies are being used and that the backup schedule is configured correctly. Additionally, they should check the configuration of the actual backup device, such as the tape library or disk array, to make sure that it is configured properly.

Finally, the administrator should check the filesystem of the Server01 to make sure that the backup files are actually being written to the correct location.

To configure an AFTD device on "StorageNodeA" with the name "OracleBackup" using the folder "D:\AFTD" to the pool "Default", the administrator can use the Data Domain CLI (Command Line Interface) to access the Data Domain system and create the AFTD device. Here are the steps:

• Log in to the Data Domain CLI by entering the following command:

ssh admin@StorageNodeA

• Once logged in, create a new AFTD device named "OracleBackup" by entering the following command:

ddboost afd create --name OracleBackup --pool Default --folder D:\AFTD

• Verify that the new AFTD device has been created by running the following command:

ddboost afd show --name OracleBackup

• To make sure that the Oracle backups only use the specific storage node, you can assign the AFTD device to the Oracle backup host by running the following command:

ddboost afd set --name OracleBackup --host OracleBackupHost

• Verify the configuration by running the following command:

ddboost afd show --name OracleBackup

• To make sure that the StorageNodeA is a dedicated storage node, you can configure the storage node to only allow the OracleBackup host to use the AFTD device by running the following command:

ddboost host access add --host OracleBackupHost --afd OracleBackup

Finally, the administrator should select the “Apply” button to save the configuration.

References: [1] 

To create a new NSR Client "ABC 123" and PSS file system backup save sets /data01 and /data02, and a skip files directive named "Skip GO" for * .go extensions anywhere under /data02, the administrator can use the Networker CLI (Command Line Interface) to access the Networker server and create the NSR Client, PSS file system backup save sets, and skip files directive. Here are the steps:

• Log in to the Networker CLI by entering the following command:

nsr_client -C ABC 123

• Once logged in, create a new PSS file system backup save set for /data01 by running the following command:

savefs -p -s /data01

• Create a new PSS file system backup save set for /data02 by running the following command:

savefs -p -s /data02

• Create a skip files directive named "Skip GO" for * .go extensions anywhere under /data02 by running the following command:

savefs -p -s /data02 -k "* .go"

• Verify that the new NSR client, PSS file system backup save sets and skip files directive have been created by running the following command:

nsr_client -l

• Verify that the new PSS file system backup save sets are correctly associated with the new NSR client by running the following command:

nsr_client -G ABC 123