CTAL-TA_Syll2019 Exam Dumps : ISTQB Certified Tester Advanced Level - Test Analyst (Syllabus 2019)

The correct answer isC.Conduct pre-test interviews to give instructions to the users, and post-test interviews to get their feedback.

Pre-test and post-test interviews

Pre-test and post-test interviews are methods of usability testing that involve communicating with the business users before and after they test the application. Pre-test interviews can help to explain the purpose and scope of the test, provide instructions and guidance, and establish rapport with the users.Post-test interviews can help to collect feedback, opinions, and suggestions from the users, as well as identify any issues or problems they encountered during the test1.

References=

• ISTQB Certified Tester Advanced Level Syllabus Test Analyst2, Section 3.2.2 Usability
• ISTQB Test Analyst Syllabus and Study Guide3, Section 3.2.2 Usability
• Usability Testing 101: A Guide for Businesses4, Section 5. How to Conduct a Usability Test

Interoperability is the degree to which two or more systems or components can exchange and use information. It is a crucial quality characteristic for an e-commerce product that needs to interface with backend applications, such as finance, stock control and order delivery. The test plan must include tests to verify that the COTS package can communicate and integrate with the existing systems and applications, and that the data and functionality are consistent and accurate across the interfaces. References = ISTQB Certified Tester Advanced Level Syllabus Technical Test Analyst, page 10, section 1.2.2.2.

The correct answer isD.The story contains more than one item of functionality.

The story contains more than one item of functionality

A user story should be small, simple, and focused on one item of functionality that delivers value to the user. This story combines two items of functionality: querying the balance and withdrawing money. These items could be separated into two different stories, each with its own acceptance criteria and priority.This would make the stories easier to understand, estimate, test, and deliver1.

References=

• User Stories | Examples and Template | Atlassian2, Section User story best practices
• ISTQB Certified Tester Advanced Level Syllabus Test Analyst3, Section 2.1.1 Test Analyst Tasks in the Test Process
• ISTQB Test Analyst Syllabus and Study Guide4, Section 2.1.1 Test Analyst Tasks in the Test Process