CTAL-TA_Syll2019 Exam Dumps : ISTQB Certified Tester Advanced Level - Test Analyst (Syllabus 2019)

A usability review is a technique that evaluates the usability of a system or product based on a set of criteria or heuristics, without involving the actual users. It can be performed by experts or peers, and it can identify potential usability problems and suggest improvements. A usability review is suitable for situations where the availability of users is limited or impractical, and it can provide quick and low-costfeedback. References = ISTQB Certified Tester Advanced Level Syllabus Technical Test Analyst, page 81, section 5.3.2.2.

The correct answer isD.The story contains more than one item of functionality.

The story contains more than one item of functionality

A user story should be small, simple, and focused on one item of functionality that delivers value to the user. This story combines two items of functionality: querying the balance and withdrawing money. These items could be separated into two different stories, each with its own acceptance criteria and priority.This would make the stories easier to understand, estimate, test, and deliver1.

References=

• User Stories | Examples and Template | Atlassian2, Section User story best practices
• ISTQB Certified Tester Advanced Level Syllabus Test Analyst3, Section 2.1.1 Test Analyst Tasks in the Test Process
• ISTQB Test Analyst Syllabus and Study Guide4, Section 2.1.1 Test Analyst Tasks in the Test Process

The use case only describes the normal or happy path scenario, where the user performs a successful cash withdrawal. However, it does not consider any alternative or exceptional scenarios, such as invalid card, incorrect PIN, insufficient balance, network failure, etc. These scenarios are important to test the robustness and reliability of the ATM system, and should be included in the use case specification. References = ISTQB Certified Tester Advanced Level Syllabus Test Analyst, Section 2.2.1, Use Case Testing1; ISTQB Advanced Level Test Analyst (CTAL) Exam Study Guide, Section 2.2.1, Use Case Testing2