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CESP Exam Dumps : Certified Employment Support Professional (CESP)

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Certified Employment Support Professional (CESP) Questions and Answers

Question 1

You are working with a 35-year-old woman who has a hidden disability. She told you during intake that she does not want to disclose her disability because she has heard from friends that disclosure can result in her being fired. Which of the following is the BEST way for you to address this concern?

Options:

A.

Explore what she sees as the risks versus benefits of disclosure, so that she can make an informed decision.

B.

Agree that disclosure often ends badly, and that it is often not a good idea to disclose.

C.

Counter her concern with success stories you have seen professionally.

Discuss her disability with the prospective supervisor on your own so that she can be protected by the Americans with Disabilities Act (ADA).

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Question 2

An employer is worried that the other employees will not have the right attitudes about a co-worker with disabilities. Of the following, what is the BEST response the employment support professional can offer to relieve this concern?

Options:

A.

"I can help the employee's co-workers if there are any problems."

B.

"I have lists of many happy employers I can share with you."

C.

"We do such a great job of training the people we support that their co-workers hardly notice them."

D.

"I have never heard that concern; it is not likely to be a problem."

Question 3

You are job developing for an 18-year-old male who does not perform well when the person in charge is very direct, or as the job-seeker says, "gets in his face." Which of the following is MOST likely to assist you in determining the workplace culture of a company that you are exploring for him to seek a job?

Options:

A.

Ask an associate with experience at the company to give you an assessment of the work culture.

B.

Ask his family for ideas about how to help him be more comfortable with supervision.

C.

Attend the employee orientation to learn about his co-workers.

D.

Read the company handbook for information about supervisor qualifications.