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CESP Exam Dumps : Certified Employment Support Professional (CESP)

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Certified Employment Support Professional (CESP) Questions and Answers

Question 1

You are working with a 35-year-old woman who has a hidden disability. She told you during intake that she does not want to disclose her disability because she has heard from friends that disclosure can result in her being fired. Which of the following is the BEST way for you to address this concern?

Options:

A.

Explore what she sees as the risks versus benefits of disclosure, so that she can make an informed decision.

B.

Agree that disclosure often ends badly, and that it is often not a good idea to disclose.

C.

Counter her concern with success stories you have seen professionally.

Discuss her disability with the prospective supervisor on your own so that she can be protected by the Americans with Disabilities Act (ADA).

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Question 2

Which of the following methods is the BEST way for an employment support professional to assist a new hire to participate in an employer’s training?

Options:

A.

Provide supports based on needs identified by the new hire.

B.

Ask the employer to provide special training to the new hire.

C.

Have a co-worker explain the unwritten rules of the company to the new hire.

D.

Attend the training on behalf of the new hire.

Question 3

You are a job coach for a 51-year-old male who has a cognitive disability. You decide to perform a site check to see how he has been doing at his job at a diner. When you arrive, you learn from his manager that he has been rude to customers lately. Which of the following is the LEAST appropriate response?

Options:

A.

Speak with him to try and determine what factors may be causing this behavior

B.

Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.

C.

Observe him as he is working to identify the situations that occur before he acts inappropriately.

D.

Discuss this with him publicly so that his co-workers and manager know that you have addressed the concern.