In a service contract (scope item 3MO), the item-level transaction list shows:
Released service orders: Service orders (e.g., transaction type SRVO) linked to the contract item are visible once released, tracking service execution.
Completed service confirmations: Confirmations are linked to orders, not directly listed at the contract item level.
Released maintenance orders: Only relevant in advanced execution, not standard contract visibility.
Released customer service orders: Not a distinct transaction type in S/4HANA Service.This is part of the contract monitoring functionality."Released service orders are visible in the transaction list at the service contract item level." (SAP Help Portal, Service Contract Monitoring).
Question 2
Where are service contract pricing procedures and conditions defined?
Options:
A.
SAP CPO
B.
SAP S/4HANA Sales
C.
SAP Billing and Revenue Innovation Management
D.
SAP Subscription Billing
Answer:
B
Explanation:
In SAP S/4HANA Cloud Private Edition, Service,service contract pricing procedures and conditionsare defined within theSAP S/4HANA Salesmodule (Option B). This module handles pricing for sales and service processes, including service contracts. Pricing procedures determine how prices are calculated (e.g., base price, discounts), while conditions store the specific price values or rules (e.g., fixed rates, surcharges). These are configured in the Sales and Distribution (SD) component of SAP S/4HANA, which integrates with service management.
SAP CPO (A):This is not a recognized SAP module; it might be a typo (e.g., for SAP C/4HANA), but it’s irrelevant here.
SAP Billing and Revenue Innovation Management (C):This is a separate solution for advanced billing scenarios, not the standard location for service contract pricing.
SAP Subscription Billing (D):This focuses on subscription-based models, not generalservice contract pricing in S/4HANA.
"Pricing procedures and conditions for service contracts are defined in SAP S/4HANA Sales, leveraging the SD pricing framework to manage contract-specific pricing."
Question 3
What does the repair order status "Released" mean?
Options:
A.
The repair object has been scheduled for repair
B.
This is the initial status of all repair orders
C.
The repair object has been sent back to the customer
D.
The repair object is ready to be scheduled for repair
Answer:
D
Explanation:
In anin-house repair process, the repair order status "Released" (e.g., REPO transaction type) has a specific meaning:D. Let’s dive in.
Released Status:
"Released" (system status REL) means the repair order is approved andready to be scheduled for repair. It’s a preparatory step, allowing planning (e.g., resource allocation) before execution begins.
Why Not the Others?
A:Scheduling happens after release, not indicated by it.
B:Initial status is "Created" (CRTD), not "Released."
C:Return to customer is a later status (e.g., "Completed").
Flow:
Created → Released (ready to schedule) → In Process → Completed.
"The ‘Released’ status indicates the repair object is ready to be scheduled for repair."