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300-810 Exam Dumps : Implementing Cisco Collaboration Applications (CLICA)

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Implementing Cisco Collaboration Applications (CLICA) Questions and Answers

Question 1

Refer to the exhibit.

Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

Options:

A.

The call forward and call pickup settings do not have a CSS on Forward All.

B.

The Voice Mail Port partition on the CSS of the phone is missing.

C.

The Voice Mail Pilot is not configured with a CSS that contains the INTERNAL_PT.

D.

The CSS on the Voice Mail Pilot is missing partitions for user phones.

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Question 2

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

Options:

A.

Cisco Unity Connection Media (Wave) Traces

B.

Cisco Unity Connection Remote Port Status Monitor

C.

Cisco Unity Connection Packet Capture

D.

Cisco UCM CallManager Traces

E.

Cisco UCM CDR Records

Question 3

Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

Options:

A.

Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.

B.

Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center – Feature Services.

C.

Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center – Network Services.

D.

Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.