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You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?

Options:

Company name, e-mail address, SMTP, POP3, IMAP and DNS

E-mail address, SMTP, IMAP, DNS, user name and password

E-mail address, SMTP, POP3, user name and password

Company name, SMTP, POP3, user name and password

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Question 2

Selena needs to send a message to her manager providing all the details of a business proposal. The idea they have discussed is critical to the business. The project is considered urgent and confidential. Selena wants to get this outline to her manager as quickly as possible. What would be the most appropriate way Selena could use an SMS (text) message in relation to this proposal?

Options:

To send a useful summary of the proposal to her manager so that the manager has it available during a presentation

To alert her manager that she has sent the proposal via e-mail so her manager can view the proposal as soon as possible

To provide a detailed outline of the proposal so that her manager can refer to it as he travels

To send the proposal as an attachment to the text message

Question 3

You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software. Which of the following is the best step for you to take next?

Options:

Let the virus run its course.

Call your local authorities to report an identity theft.

Turn off your computer and reboot from a known, clean system disk.

Plug in your backup drive to try to initiate an immediate backup of important files.

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