SCENARIO
Please use the following to answer the next question:
Chuck, a compliance auditor for a consulting firm focusing on healthcare clients, was required to travel to the client’s office to perform an onsite review of the client’s operations. He rented a car from Finley Motors upon arrival at the airport as so he could commute to and from the client’s office. The car rental agreement was electronically signed by Chuck and included his name, address, driver’s license, make/model of the car, billing rate, and additional details describing the rental transaction. On the second night, Chuck was caught by a red light camera not stopping at an intersection on his way to dinner. Chuck returned the car back to the car rental agency at the end week without mentioning the infraction and Finley Motors emailed a copy of the final receipt to the address on file.
Local law enforcement later reviewed the red light camera footage. As Finley Motors is the registered owner of the car, a notice was sent to them indicating the infraction and fine incurred. This notice included the license plate number, occurrence date and time, a photograph of the driver, and a web portal link to a video clip of the violation for further review. Finley Motors, however, was not responsible for the violation as they were not driving the car at the time and transferred the incident to AMP Payment Resources for further review. AMP Payment Resources identified Chuck as the driver based on the rental agreement he signed when picking up the car and then contacted Chuck directly through a written letter regarding the infraction to collect the fine.
After reviewing the incident through the AMP Payment Resources’ web portal, Chuck paid the fine using his personal credit card. Two weeks later, Finley Motors sent Chuck an email promotion offering 10% off a future rental.
What is the most secure method Finley Motors should use to transmit Chuck’s information to AMP Payment Resources?
An organization is reliant on temporary contractors for performing data analytics and they require access to personal data via software-as-a-service to perform their job. When the temporary contractor completes their work assignment, what woul^.be the most effective way to safeguard privacy and access to personal data when they leave?
In terms of data extraction, which of the following should NOT be considered by a privacy technologist in relation to data portability?
What is the main privacy threat posed by Radio Frequency Identification (RFID)?
Not updating software for a system that processes human resources data with the latest security patches may create what?
SCENARIO
Please use the following to answer the next questions:
Your company is launching a new track and trace health app during the outbreak of a virus pandemic in the US. The developers claim the app is based on privacy by design because personal data collected was considered to ensure only necessary data is captured, users are presented with a privacy notice, and they are asked to give consent before data is shared. Users can update their consent after logging into an account, through a dedicated privacy and consent hub. This is accessible through the 'Settings' icon from any app page, then clicking 'My Preferences', and selecting 'Information Sharing and Consent' where the following choices are displayed:
• "I consent to receive notifications and infection alerts";
• "I consent to receive information on additional features or services, and new products";
• "I consent to sharing only my risk result and location information, for exposure and contact tracing purposes";
• "I consent to share my data for medical research purposes"; and
• "I consent to share my data with healthcare providers affiliated to the company".
For each choice, an ON* or OFF tab is available The default setting is ON for all
Users purchase a virus screening service for USS29 99 for themselves or others using the app The virus screening
service works as follows:
• Step 1 A photo of the user's face is taken.
• Step 2 The user measures their temperature and adds the reading in the app
• Step 3 The user is asked to read sentences so that a voice analysis can detect symptoms
• Step 4 The user is asked to answer questions on known symptoms
• Step 5 The user can input information on family members (name date of birth, citizenship, home address, phone number, email and relationship).)
The results are displayed as one of the following risk status "Low. "Medium" or "High" if the user is deemed at "Medium " or "High" risk an alert may be sent to other users and the user is Invited to seek a medical consultation and diagnostic from a healthcare provider.
A user’s risk status also feeds a world map for contact tracing purposes, where users are able to check if they have been or are in dose proximity of an infected person If a user has come in contact with another individual classified as "medium’ or 'high' risk an instant notification also alerts the user of this. The app collects location trails of every user to monitor locations visited by an infected individual Location is collected using the phone's GPS functionary, whether the app is in use or not however, the exact location of the user is "blurred' for privacy reasons Users can only see on the map circles
The location data collected and displayed on the map should be changed for which of the following reasons?
Which of the following is one of the fundamental principles of information security?
SCENARIO
Please use the following to answer the next question:
Chuck, a compliance auditor for a consulting firm focusing on healthcare clients, was required to travel to the client’s office to perform an onsite review of the client’s operations. He rented a car from Finley Motors upon arrival at the airport as so he could commute to and from the client’s office. The car rental agreement was electronically signed by Chuck and included his name, address, driver’s license, make/model of the car, billing rate, and additional details describing the rental transaction. On the second night, Chuck was caught by a red light camera not stopping at an intersection on his way to dinner. Chuck returned the car back to the car rental agency at the end week without mentioning the infraction and Finley Motors emailed a copy of the final receipt to the address on file.
Local law enforcement later reviewed the red light camera footage. As Finley Motors is the registered owner of the car, a notice was sent to them indicating the infraction and fine incurred. This notice included the license plate number, occurrence date and time, a photograph of the driver, and a web portal link to a video clip of the violation for further review. Finley Motors, however, was not responsible for the violation as they were not driving the car at the time and transferred the incident to AMP Payment Resources for further review. AMP Payment Resources identified Chuck as the driver based on the rental agreement he signed when picking up the car and then contacted Chuck directly through a written letter regarding the infraction to collect the fine.
After reviewing the incident through the AMP Payment Resources’ web portal, Chuck paid the fine using his personal credit card. Two weeks later, Finley Motors sent Chuck an email promotion offering 10% off a future rental.
How can Finley Motors reduce the risk associated with transferring Chuck’s personal information to AMP Payment Resources?
An organization is evaluating a number of Machine Learning (ML) solutions to help automate a customer-facing part of its business From a privacy perspective, the organization should first?
Which of the following methods does NOT contribute to keeping the data confidential?
In the realm of artificial intelligence, how has deep learning enabled greater implementation of machine learning?
SCENARIO
Please use the following to answer the next question:
Light Blue Health (LBH) is a healthcare technology company developing a new web and mobile application that collects personal health information from electronic patient health records. The application will use machine learning to recommend potential medical treatments and medications based on information collected from anonymized electronic health records. Patient users may also share health data collected from other mobile apps with the LBH app.
The application requires consent from the patient before importing electronic health records into the application and sharing it with their authorized physicians or healthcare provider. The patient can then review and share the recommended treatments with their physicians securely through the app. The patient user may also share location data and upload photos in the app. The patient user may also share location data and upload photos in the app for a healthcare provider to review along with the health record. The patient may also delegate access to the app.
LBH’s privacy team meets with the Application development and Security teams, as well as key business stakeholders on a periodic basis. LBH also implements Privacy by Design (PbD) into the application development process.
The Privacy Team is conducting a Privacy Impact Assessment (PIA) to evaluate privacy risks during development of the application. The team must assess whether the application is collecting descriptive, demographic or any other user related data from the electronic health records that are not needed for the purposes of the application. The team is also reviewing whether the application may collect additional personal data for purposes for which the user did not provide consent.
The Privacy Team is conducting a Privacy Impact Assessment (PIA) for the new Light Blue Health application currently in development. Which of the following best describes a risk that is likely to result in a privacy breach?
What is the most effective first step to take to operationalize Privacy by Design principles in new product development and projects?
A privacy engineer reviews a newly developed on-line registration page on a company’s website. The purpose of the page is to enable corporate customers to submit a returns / refund request for physical goods. The page displays the following data capture fields: company name, account reference, company address, contact name, email address, contact phone number, product name, quantity, issue description and company bank account details.
After her review, the privacy engineer recommends setting certain capture fields as “non-mandatory”. Setting which of the following fields as “non-mandatory” would be the best example of the principle of data minimization?
it Is Important for a privacy technologist to understand dark patterns In order to reduce the risk of which of the following?
Which of the following would best improve an organization’ s system of limiting data use?
SCENARIO
Please use the following to answer the next questions:
Your company is launching a new track and trace health app during the outbreak of a virus pandemic in the US. The developers claim the app is based on privacy by design because personal data collected was considered to ensure only necessary data is captured, users are presented with a privacy notice, and they are asked to give consent before data is shared. Users can update their consent after logging into an account, through a dedicated privacy and consent hub. This is accessible through the 'Settings' icon from any app page, then clicking 'My Preferences', and selecting 'Information Sharing and Consent' where the following choices are displayed:
• "I consent to receive notifications and infection alerts";
• "I consent to receive information on additional features or services, and new products";
• "I consent to sharing only my risk result and location information, for exposure and contact tracing purposes";
• "I consent to share my data for medical research purposes"; and
• "I consent to share my data with healthcare providers affiliated to the company".
For each choice, an ON* or OFF tab is available The default setting is ON for all
Users purchase a virus screening service for USS29 99 for themselves or others using the app The virus screening
service works as follows:
• Step 1 A photo of the user's face is taken.
• Step 2 The user measures their temperature and adds the reading in the app
• Step 3 The user is asked to read sentences so that a voice analysis can detect symptoms
• Step 4 The user is asked to answer questions on known symptoms
• Step 5 The user can input information on family members (name date of birth, citizenship, home address, phone number, email and relationship).)
The results are displayed as one of the following risk status "Low. "Medium" or "High" if the user is deemed at "Medium " or "High" risk an alert may be sent to other users and the user is Invited to seek a medical consultation and diagnostic from a healthcare provider.
A user’s risk status also feeds a world map for contact tracing purposes, where users are able to check if they have been or are in dose proximity of an infected person If a user has come in contact with another individual classified as "medium’ or 'high' risk an instant notification also alerts the user of this. The app collects location trails of every user to monitor locations visited by an infected individual Location is collected using the phone's GPS functionary, whether the app is in use or not however, the exact location of the user is "blurred' for privacy reasons Users can only see on the map circles
Which of the following is likely to be the most important issue with the choices presented in the 'Information Sharing and Consent' pages?
A vendor has been collecting data under an old contract, not aligned with the practices of the organization.
Which is the preferred response?
An organization is launching a new online subscription-based publication. As the service is not aimed at children, users are asked for their date of birth as part of the of the sign-up process. The privacy technologist suggests it may be more appropriate ask if an individual is over 18 rather than requiring they provide a date of birth. What kind of threat is the privacy technologist concerned about?
Aadhaar is a unique-identity number of 12 digits issued to all Indian residents based on their biometric and demographic data. The data is collected by the Unique Identification Authority of India. The Aadhaar database contains the Aadhaar number, name, date of birth, gender and address of over 1 billion individuals.
Which of the following datasets derived from that data would be considered the most de-identified?
Which of the following statements is true regarding software notifications and agreements?
SCENARIO
It should be the most secure location housing data in all of Europe, if not the world. The Global Finance Data Collective (GFDC) stores financial information and other types of client data from large banks, insurance companies, multinational corporations and governmental agencies. After a long climb on a mountain road that leads only to the facility, you arrive at the security booth. Your credentials are checked and checked again by the guard to visually verify that you are the person pictured on your passport and national identification card. You are led down a long corridor with server rooms on each side, secured by combination locks built into the doors. You climb a flight of stairs and are led into an office that is lighted brilliantly by skylights where the GFDC Director of Security, Dr. Monique Batch, greets you. On the far wall you notice a bank of video screens showing different rooms in the facility. At the far end, several screens show different sections of the road up the mountain
Dr. Batch explains once again your mission. As a data security auditor and consultant, it is a dream assignment: The GFDC does not want simply adequate controls, but the best and most effective security that current technologies allow.
“We were hacked twice last year,” Dr. Batch says, “and although only a small number of records were stolen, the bad press impacted our business. Our clients count on us to provide security that is nothing short of impenetrable and to do so quietly. We hope to never make the news again.” She notes that it is also essential that the facility is in compliance with all relevant security regulations and standards.
You have been asked to verify compliance as well as to evaluate all current security controls and security measures, including data encryption methods, authentication controls and the safest methods for transferring data into and out of the facility. As you prepare to begin your analysis, you find yourself considering an intriguing question: Can these people be sure that I am who I say I am?
You are shown to the office made available to you and are provided with system login information, including the name of the wireless network and a wireless key. Still pondering, you attempt to pull up the facility's wireless network, but no networks appear in the wireless list. When you search for the wireless network by name, however it is readily found.
Why would you recommend that GFC use record encryption rather than disk, file or table encryption?
Which of the following are the mandatory pieces of information to be included in the documentation of records of processing activities for an organization that processes personal data on behalf of another organization?
SCENARIO
Please use the following to answer the next question:
Chuck, a compliance auditor for a consulting firm focusing on healthcare clients, was required to travel to the client’s office to perform an onsite review of the client’s operations. He rented a car from Finley Motors upon arrival at the airport as so he could commute to and from the client’s office. The car rental agreement was electronically signed by Chuck and included his name, address, driver’s license, make/model of the car, billing rate, and additional details describing the rental transaction. On the second night, Chuck was caught by a red light camera not stopping at an intersection on his way to dinner. Chuck returned the car back to the car rental agency at the end week without mentioning the infraction and Finley Motors emailed a copy of the final receipt to the address on file.
Local law enforcement later reviewed the red light camera footage. As Finley Motors is the registered owner of the car, a notice was sent to them indicating the infraction and fine incurred. This notice included the license plate number, occurrence date and time, a photograph of the driver, and a web portal link to a video clip of the violation for further review. Finley Motors, however, was not responsible for the violation as they were not driving the car at the time and transferred the incident to AMP Payment Resources for further review. AMP Payment Resources identified Chuck as the driver based on the rental agreement he signed when picking up the car and then contacted Chuck directly through a written letter regarding the infraction to collect the fine.
After reviewing the incident through the AMP Payment Resources’ web portal, Chuck paid the fine using his personal credit card. Two weeks later, Finley Motors sent Chuck an email promotion offering 10% off a future rental.
What is the strongest method for authenticating Chuck’s identity prior to allowing access to his violation information through the AMP Payment Resources web portal?
You are a wine collector who uses the web to do research about your hobby. You navigate to a news site and an ad for wine pops up. What kind of advertising is this?
SCENARIO
Please use the following to answer the next question:
Jordan just joined a fitness-tracker start-up based in California, USA, as its first Information Privacy and Security Officer. The company is quickly growing its business but does not sell any of the fitness trackers itself. Instead, it relies on a distribution network of third-party retailers in all major countries. Despite not having any stores, the company has a 78% market share in the EU. It has a website presenting the company and products, and a member section where customers can access their information. Only the email address and physical address need to be provided as part of the registration process in order to customize the site to the user’s region and country. There is also a newsletter sent every month to all members featuring fitness tips, nutrition advice, product spotlights from partner companies based on user behavior and preferences.
Jordan says the General Data Protection Regulation (GDPR) does not apply to the company. He says the company is not established in the EU, nor does it have a processor in the region. Furthermore, it does not do any “offering goods or services” in the EU since it does not do any marketing there, nor sell to consumers directly. Jordan argues that it is the customers who chose to buy the products on their own initiative and there is no “offering” from the company.
The fitness trackers incorporate advanced features such as sleep tracking, GPS tracking, heart rate monitoring. wireless syncing, calorie-counting and step-tracking. The watch must be paired with either a smartphone or a computer in order to collect data on sleep levels, heart rates, etc. All information from the device must be sent to the company’s servers in order to be processed, and then the results are sent to the smartphone or computer. Jordan argues that there is no personal information involved since the company does not collect banking or social security information.
Why is Jordan’s claim that the company does not collect personal information as identified by the GDPR inaccurate?
A user who owns a resource wants to give other individuals access to the resource. What control would apply?
Which is NOT a suitable method for assuring the quality of data collected by a third-party company?
What is the main reason the Do Not Track (DNT) header is not acknowledged by more companies?
SCENARIO
Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.
The table below indicates some of the personal information Clean-Q requires as part of its business operations:
Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.
With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.
Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q’s solution providers, presenting their proposed solutions and platforms.
The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.
A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
A resource facing web interface that enables resources to apply and manage their assigned jobs.
An online payment facility for customers to pay for services.
What is a key consideration for assessing external service providers like LeadOps, which will conduct personal information processing operations on Clean-Q's behalf?
How should the sharing of information within an organization be documented?
What can be used to determine the type of data in storage without exposing its contents?
Which of the following is most important to provide to the data subject before the collection phase of the data lifecycle?
Which of the following would be the most appropriate solution for preventing privacy violations related to information exposure through an error message?
What was the first privacy framework to be developed?
After downloading and loading a mobile app, the user is presented with an account registration page requesting the user to provide certain personal details. Two statements are also displayed on the same page along with a box for the user to check to indicate their confirmation:
Statement 1 reads: “Please check this box to confirm you have read and accept the terms and conditions of the end user license agreement” and includes a hyperlink to the terms and conditions.
Statement 2 reads: “Please check this box to confirm you have read and understood the privacy notice” and includes a hyperlink to the privacy notice.
Under the General Data Protection Regulation (GDPR), what lawful basis would you primarily except the privacy notice to refer to?
What tactic does pharming use to achieve its goal?
SCENARIO
Wesley Energy has finally made its move, acquiring the venerable oil and gas exploration firm Lancelot from its long-time owner David Wilson. As a member of the transition team, you have come to realize that Wilson's quirky nature affected even Lancelot's data practices, which are maddeningly inconsistent. “The old man hired and fired IT people like he was changing his necktie,” one of Wilson’s seasoned lieutenants tells you, as you identify the traces of initiatives left half complete.
For instance, while some proprietary data and personal information on clients and employees is encrypted, other sensitive information, including health information from surveillance testing of employees for toxic exposures, remains unencrypted, particularly when included within longer records with less-sensitive data. You also find that data is scattered across applications, servers and facilities in a manner that at first glance seems almost random.
Among your preliminary findings of the condition of data at Lancelot are the following:
Cloud technology is supplied by vendors around the world, including firms that you have not heard of. You are told by a former Lancelot employee that these vendors operate with divergent security requirements and protocols.
The company’s proprietary recovery process for shale oil is stored on servers among a variety of less-sensitive information that can be accessed not only by scientists, but by personnel of all types at most company locations.
DES is the strongest encryption algorithm currently used for any file.
Several company facilities lack physical security controls, beyond visitor check-in, which familiar vendors often bypass.
Fixing all of this will take work, but first you need to grasp the scope of the mess and formulate a plan of action to address it.
Which procedure should be employed to identify the types and locations of data held by Wesley Energy?
Which of the following functionalities can meet some of the General Data Protection Regulation’s (GDPR’s) Data Portability requirements for a social networking app designed for users in the EU?
What would be an example of an organization transferring the risks associated with a data breach?
Which of the following statements describes an acceptable disclosure practice?
When should code audits be concluded?
Which is NOT a suitable action to apply to data when the retention period ends?
SCENARIO
Please use the following to answer the next question:
Light Blue Health (LBH) is a healthcare technology company developing a new web and mobile application that collects personal health information from electronic patient health records. The application will use machine learning to recommend potential medical treatments and medications based on information collected from anonymized electronic health records. Patient users may also share health data collected from other mobile apps with the LBH app.
The application requires consent from the patient before importing electronic health records into the application and sharing it with their authorized physicians or healthcare provider. The patient can then review and share the recommended treatments with their physicians securely through the app. The patient user may also share location data and upload photos in the app. The patient user may also share location data and upload photos in the app for a healthcare provider to review along with the health record. The patient may also delegate access to the app.
LBH’s privacy team meets with the Application development and Security teams, as well as key business stakeholders on a periodic basis. LBH also implements Privacy by Design (PbD) into the application development process.
The Privacy Team is conducting a Privacy Impact Assessment (PIA) to evaluate privacy risks during development of the application. The team must assess whether the application is collecting descriptive, demographic or any other user related data from the electronic health records that are not needed for the purposes of the application. The team is also reviewing whether the application may collect additional personal data for purposes for which the user did not provide consent.
What is the best way to ensure that the application only collects personal data that is needed to fulfill its primary purpose of providing potential medical and healthcare recommendations?
A privacy engineer has been asked to review an online account login page. He finds there is no limitation on the number of invalid login attempts a user can make when logging into their online account.
What would be the best recommendation to minimize the potential privacy risk from this weakness?
Granting data subjects the right to have data corrected, amended, or deleted describes?
Which of the following best describes the basic concept of "Privacy by Design?"
What is an example of a just-in-time notice?
An organization needs to be able to manipulate highly sensitive personal information without revealing the contents of the data to the users. The organization should investigate the use of?
SCENARIO
Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.
The table below indicates some of the personal information Clean-Q requires as part of its business operations:
Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.
With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.
Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q’s solution providers, presenting their proposed solutions and platforms.
The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.
A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
A resource facing web interface that enables resources to apply and manage their assigned jobs.
An online payment facility for customers to pay for services.
Which question would you most likely ask to gain more insight about LeadOps and provide practical privacy recommendations?
Which of the following modes of interaction often target both people who personally know and are strangers to the attacker?
What is the name of an alternative technique to counter the reduction in use of third-party cookies, where web publishers may consider utilizing data cached by a browser and returned with a subsequent request from the same resource to track unique users?
Which of the following CANNOT be effectively determined during a code audit?
of the following best describes a network threat model and Its uses?
What element is most conducive to fostering a sound privacy by design culture in an organization?
Implementation of privacy controls for compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) is necessary for all the following situations EXCEPT?
After stringent testing an organization has launched a new web-facing ordering system for its consumer medical products. As the medical products could provide indicators of health conditions, the organization could further strengthen its privacy controls by deploying?
There are two groups of users. In a company, where one group Is allowed to see credit card numbers, while the other group Is not. Both are accessing the data through the same application. The most effective and efficient way to achieve this would be?
Which of the following occurs when an individual takes a specific observable action to indicate and confirm that they give permission for their information to be processed?
Which of the following is NOT a factor to consider in FAIR analysis?
Value sensitive design focuses on which of the following?
Which of the following is NOT a workplace surveillance best practice?
Which of the following is considered a records management best practice?
Which of the following techniques describes the use of encryption where encryption keys are divided into parts that can then be used to recover a full encryption key?
Which of the following would be an example of an "objective" privacy harm to an individual?
SCENARIO
Looking back at your first two years as the Director of Personal Information Protection and Compliance for the Berry Country Regional Medical Center in Thorn Bay, Ontario, Canada, you see a parade of accomplishments, from developing state-of-the-art simulation based training for employees on privacy protection to establishing an interactive medical records system that is accessible by patients as well as by the medical personnel. Now, however, a question you have put off looms large: how do we manage all the data-not only records produced recently, but those still on hand from years ago? A data flow diagram generated last year shows multiple servers, databases, and work stations, many of which hold files that have not yet been incorporated into the new records system. While most of this data is encrypted, its persistence may pose security and compliance concerns. The situation is further complicated by several long-term studies being conducted by the medical staff using patient information. Having recently reviewed the major Canadian privacy regulations, you want to make certain that the medical center is observing them.
You also recall a recent visit to the Records Storage Section, often termed “The Dungeon” in the basement of the old hospital next to the modern facility, where you noticed a multitude of paper records. Some of these were in crates marked by years, medical condition or alphabetically by patient name, while others were in undifferentiated bundles on shelves and on the floor. The back shelves of the section housed data tapes and old hard drives that were often unlabeled but appeared to be years old. On your way out of the dungeon, you noticed just ahead of you a small man in a lab coat who you did not recognize. He carried a batch of folders under his arm, apparently records he had removed from storage.
Which data lifecycle phase needs the most attention at this Ontario medical center?