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Cisco 820-605 Exam With Confidence Using Practice Dumps

Exam Code:
820-605
Exam Name:
Cisco Customer Success Manager
Vendor:
Questions:
157
Last Updated:
Apr 15, 2025
Exam Status:
Stable
Cisco 820-605

820-605: Digital Transformation Specialist Exam 2025 Study Guide Pdf and Test Engine

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Cisco Customer Success Manager Questions and Answers

Question 1

In an onboarding session, introductions to new stakeholders were made, new KPIs were collated, and desired use cases were discussed. Which step does the Customer Success Manager take next?

Options:

A.

Document the session, stakeholder interests, and metrics for leadership

B.

Create a success plan to be reviewed with the customer at the next review meeting

C.

Provide technical configuration for development

D.

Discuss new opportunities and new products to purchase

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Question 2

The Customer Success Manager is preparing for a review meeting. The customer has asked for a balance between subjective and objective metrics. Drag and drop the inputs from the left onto the correct subjective and objective categories on the right.

Options:

Question 3

What is a technical adoption barrier?

Options:

A.

lack of integration with other products

B.

underutilization of licenses

C.

untrained customer user group

D.

customer not measuring product value