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BCS Foundation Certificate in Business Analysis Questions and Answers

Question 1

Which of the following is likely to be an input into the Analysing the Needs' stage of the business analysis process model?

Options:

A.

Shortlist of business options.

B.

Validated requirements document,

C.

The business case.

D.

Agreed business activity model

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Question 2

Which of the following BEST describes the term value proposition?

Options:

A.

The net present value of a proposed project.

B.

The value that a product or service offers to customers.

C.

The proposed value of benefits in a cost-benefit analysis.

D.

The value of the Internal Rate of Return of a project.

Question 3

Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

Options:

A.

Assign resources.

B.

Resource.

C.

Project Manager.

D.

Project.

Question 4

Which of the following BEST describes the cause of a bottleneck in a business process?

Options:

A.

A step where one actor passes the process to another actor.

B.

A mismatch between the capacities of related process steps.

C.

An unnecessary step or steps in a sequence of process steps.

D.

A number of related steps that are carried out by different actors.

Question 5

The senior managers of an organisation recognise that they employ knowledgeable, committed staff. Under which category of a SWOT will this be recorded?

Options:

A.

Weaknesses,

B.

Opportunities.

C.

Threats.

D.

Strengths.

Question 6

Which stage of the requirements engineering process precedes requirements validation?

Options:

A.

Requirements elicitation.

B.

Requirements analysis.

C.

Requirements management.

D.

Requirements documentation.

Question 7

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

Options:

A.

Year 4.

B.

Year 5.

C.

Year 3.

D.

The project does not break even.

Question 8

A company holds information about 1000 customers. It receives, on average, 50 orders per day. Each order must be placed by only one customer. Customers must have placed at least one order but may place several. An analyst has shown an association between the classes Customer and Order. What multiplicities should she show at the Order end of this association?

Options:

A.

0..*.

B.

1.*.

C.

0..50.

D.

1..1000.

Question 9

The term 'happy day' is often used in the context of which of the following investigation techniques?

Options:

A.

Protocol analysis.

B.

Scenarios.

C.

Activity Sampling.

D.

Document analysis.

Question 10

Which of the following describes a 'rich picture'?

Options:

A.

An organisation chart showing the most important stakeholders.

B.

A swim-lane diagram highlighting the most costly processes.

C.

A free-format drawing of a business situation under investigation.

D.

A UML class diagram showing both attributes and operations.

Question 11

Which of the following statements about change and change management is correct?

Options:

A.

Change management should be considered right from the start of the project.

B.

Change management should first be considered in the design stage of the project.

C.

The management of change is the sole responsibility of the project manager.

D.

Social and cultural factors have little influence on the success of implementing changes.

Question 12

Every night at midnight a batch process is invoked to invoice all orders received that day. How will the time midnight be represented on a use case diagram?

Options:

A.

As a use case.

B.

As an association.

C.

As an actor.

D.

As a system boundary.

Question 13

The following requirement has been identified; The system must be able to record customer payments'. What type of requirement is this?

Options:

A.

A functional requirement.

B.

A non-functional requirement.

C.

A general requirement.

D.

A technical requirement.

Question 14

Which of the following BEST describes an ethnographic study?

Options:

A.

A study which uses prototype graphical screens to demonstrate a user requirement.

B.

A study of users in their workplace undertaking representative simulated scenarios.

C.

A study where the analyst spends an extended period of time in the target environment.

D.

A study which ensures that the needs of a wide range of ethnic groups are considered.

Question 15

Which of the following statement is TRUE about the process view of an organisation?

Options:

A.

It focuses on the customer of the organisation.

B.

It focuses solely on the internal view of the organisation.

C.

It focuses on the functions of an organisation.

D.

It focuses on the organisational structure.

Question 16

Which of the following is a primary activity in the value chain?

Options:

A.

Human Resources (HR).

B.

Procurement.

C.

Information Technology (IT).

D.

Marketing and Sales.

Question 17

The required competencies of a business analyst are classified into three categories. Which of the following is one of these three categories?

Options:

A.

Management Qualities.

B.

Business Knowledge.

C.

IT Skills

D.

Project Skills.

Question 18

A process model has been produced which includes diamond-shaped symbols. What does this diamond-shaped symbol represent in the model?

Options:

A.

A document.

B.

An event.

C.

A manual process.

D.

A decision.

Question 19

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?

Options:

A.

One for each system under consideration.

B.

One for each CATWOE.

C.

One for each Actor.

D.

One to reflect the perspective of the Owner.

Question 20

The Internal Rate of Return has been calculated for an option in a Business Case. Which ONE of the following statements is true?

Options:

A.

The Net Present Value is not known.

B.

The DCF Rate is not known.

C.

The Net Present Value is Zero.

D.

The DCF Rate is Zero.

Question 21

What occurs at handoffs when two actors do not synchronise their work?

Options:

A.

Errors.

B.

Queues.

C.

Functions.

D.

Decisions.

Question 22

Which of the following investigation techniques is MOST appropriate for collecting quantitative information?

Options:

A.

Workshops.

B.

Activity sampling.

C.

Interviewing.

D.

Prototyping.

Question 23

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

Options:

A.

Year 2.

B.

Year 3.

C.

Year 4.

D.

The project does not pay back within the four year period.

Question 24

Which category of activities should be identified first when developing a 'Business Activity Model' (BAM)?

Options:

A.

Enabling.

B.

Planning.

C.

Doing.

D.

Monitoring.

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