Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
Refer to the exhibit.
What does the Mailbox status relate to?
How can a reset assignment be identified?
Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
What is the correct URI format for a controlled directory number 3200?
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
Copyright © 2021-2024 CertsTopics. All Rights Reserved
