Salesforce OmniStudio-Consultant Exam With Confidence Using Practice Dumps

The feature that the consultant should recommend to improve performance and address users’ concerns is chaining. Chaining is a property that allows an Integration Procedure Action element to run asynchronously in the background, without blocking the user interface. The consultant can use chaining to execute the long-running process in parallel with other actions or steps in the OmniScript, and notify the user when it is completed. This will improve the user experience and reduce waiting time

The two pieces of data that the consultant should recommend displaying using FlexCards are: Policies including type, issue date, amount and Customer name, title, phone, email. A FlexCard is a tool that can display data and actions in a card format. The consultant can use FlexCards to show important and summary information about the customer and their policies, such as name, title, phone, email, type, issue date, and amount. These pieces of data are suitable for FlexCards because they are concise and relevant for the agents

Based on dynamic inputs from OmniScript fields (C) – The best way to integrate Salesforce Knowledge with an OmniScript is to dynamically retrieve articles based on user inputs.

A DataRaptor Extract or Integration Procedure can fetch Knowledge Articles based on values entered in the OmniScript fields (e.g., case type, keywords).

A. Using a simple search – While a simple search is possible, OmniScripts allow for dynamic queries based on user input, making them more flexible.

B. Using a complex search algorithm – OmniStudio does not have a complex search algorithm feature built into OmniScripts.

D. Based on static values set up during configuration – Using static values would not allow for dynamic filtering based on user inputs.

Comprehensive and Detailed In-Depth Explanation:Why not the other options?? Salesforce OmniStudio Reference:

OmniScript Integration with Salesforce Knowledge

Using DataRaptors to Fetch Knowledge Articles