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Salesforce Certified-Strategy-Designer Exam With Confidence Using Practice Dumps

Exam Code:
Certified-Strategy-Designer
Exam Name:
Salesforce Certified Strategy Designer Exam(WI25)
Certification:
Salesforce Strategy Designer
Vendor:
Salesforce
Questions:
150
Last Updated:
Mar 24, 2025
Exam Status:
Stable
Salesforce Certified-Strategy-Designer

Certified-Strategy-Designer: Salesforce Strategy Designer Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Strategy Designer Exam(WI25) Questions and Answers

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Question 1

Cloud Kicks (CK) has a large number of customer support requests. CX as identified a need

for updated documentation as part of a new customer service design, making self-service available

within the experience

What should be used to measure ongoing success?

Options:

A.

Decreased number of customer cases

B.

Increased number of Knowledge articles

C.

Decreased bounce rate on document on pages

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Question 2

A strategy designer is planning a remote workshop with a team from their partner company using a new digital collaboration tool. Many employees at the partner company have much less experience with technology.

Which activity should ensure the workshop is accessible to all participants?

Options:

A.

Conduct an in-person session with the partner company; collaboration is best when done face-to-face.

B.

Ask a friend to test the tools first and give feedbeck on how user-friendly the activities are.

C.

Allow access to the tool ahead of time and make sure participants are familiar before getting started.

Question 3

At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.

What is the reason why marker choice is important?

Options:

A.

They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.

B.

They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.

C.

They enable stakeholders to focus on generating ideas rather than detailing UI.

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