SAP C_TS470_2412 Exam With Confidence Using Practice Dumps

In aservice order, reference objects at the item level specify what’s being serviced. The correct answers areinstalled base (B)andserial number (C).

Installed base (B):An installed base (IBASE) groups technical objects (e.g., a customer’s system), assignable to a service item for context.

Serial number (C):Identifies a specific instance of a material/equipment, linked to the item for tracking.

Why Not the Others?

Counter (A):Used for measurements, not a reference object.

Product (D):A material, not a reference object like IBASE or serial.

"Reference objects at the service item level include installed base and serial number."

In anin-house repair process, the repair order status "Released" (e.g., REPO transaction type) has a specific meaning:D. Let’s dive in.

Released Status:

"Released" (system status REL) means the repair order is approved andready to be scheduled for repair. It’s a preparatory step, allowing planning (e.g., resource allocation) before execution begins.

Why Not the Others?

A:Scheduling happens after release, not indicated by it.

B:Initial status is "Created" (CRTD), not "Released."

C:Return to customer is a later status (e.g., "Completed").

Flow:

Created → Released (ready to schedule) → In Process → Completed.

"The ‘Released’ status indicates the repair object is ready to be scheduled for repair."

In a service contract (scope item 3MO), the item-level transaction list shows:

Released service orders: Service orders (e.g., transaction type SRVO) linked to the contract item are visible once released, tracking service execution.

Completed service confirmations: Confirmations are linked to orders, not directly listed at the contract item level.

Released maintenance orders: Only relevant in advanced execution, not standard contract visibility.

Released customer service orders: Not a distinct transaction type in S/4HANA Service.This is part of the contract monitoring functionality."Released service orders are visible in the transaction list at the service contract item level." (SAP Help Portal, Service Contract Monitoring).