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SAP C_C4H510_04 Exam With Confidence Using Practice Dumps

Exam Code:
C_C4H510_04
Exam Name:
SAP Certified Application Associate - SAP Service Cloud 2011
Certification:
SAP Certified Application Associate
Vendor:
SAP
Questions:
114
Last Updated:
Feb 18, 2025
Exam Status:
Stable
SAP C_C4H510_04

C_C4H510_04: SAP Certified Application Associate Exam 2025 Study Guide Pdf and Test Engine

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SAP Certified Application Associate - SAP Service Cloud 2011 Questions and Answers

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Question 1

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

Options:

A.

Create knowledge base articles in SAP Service Cloud.

B.

Integrate with MindTouch.

C.

Configure the relevant question in scoping.

D.

Choose the correct SAP Jam group in the knowledge base configuration settings.

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Question 2

Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.

Options:

A.

Ticket

B.

Visit

C.

Maintenance plan

D.

Contract

Question 3

Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct answers to this question.

Options:

A.

Account work distribution

B.

Organizational work distribution

C.

Service category distribution

D.

Territory work distribution

E.

Employee work distribution

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