Pegasystems PEGACPSA23V1 Exam With Confidence Using Practice Dumps

You would typically use a field value in Pega when the list of allowed values is:

B. Mostly static. Field values are best used for lists of allowed values that do not change frequently. They enable the use of predefined, constant values across the application, providing consistent data references for fields that have a set list of options.

pyWorkPage is a central concept in Pega, serving as the primary page that contains all the data associated with a particular case as it is being created and processed:

D. pyWorkPage contains all the case data generated while creating and processing a case. This page acts as the primary clipboard page for a case, holding all data entered by the user, data generated by the system, and data that might be populated from other sources or data pages throughout the case lifecycle. It essentially serves as the working memory for the case instance.

The step name "Investigate Claim" most accurately describes the activity where the customer service agent reviews the details of a fraud complaint. This naming is clear and action-oriented, specifying what the agent is doing (investigating) and the subject of the investigation (the claim). It is preferred over options like "Claim Investigation" or "Investigate Fraud" because it follows the verb-noun format that is recommended for naming steps in Pega, where the verb denotes the action and the noun denotes the object of the action.