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IFMA CFM Exam With Confidence Using Practice Dumps

Exam Code:
CFM
Exam Name:
Certified Facility Manager
Certification:
Vendor:
Questions:
251
Last Updated:
Apr 10, 2025
Exam Status:
Stable
IFMA CFM

CFM: Facility Manager Exam 2025 Study Guide Pdf and Test Engine

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Certified Facility Manager Questions and Answers

Question 1

A new department manager is not clear on the services provided by the facility management department and is often negative about facility management while at management meetings. How should a facility manager address the customer's expectations?

Options:

A.

Request that the manager refrain from complaints at this meeting as it is not the appropriate venue.

B.

Request that the other managers have a discussion with him about office protocol.

C.

Request that he read his service level agreement.

D.

Review the customer service level agreement to determine a mutually agreed performance standard.

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Question 2

Both the facility and information technology managers are asked to assign staff to work together on a major project. Halfway through the project, the managers observe that the team is in a win-lose power struggle because of divergent views among team members. How should the facility and information technology managers initially intervene?

Options:

A.

Reestablish meeting guidelines

B.

Reassign project managers

C.

Assign new team members who have similar personalities

D.

Assign additional members from each department to foster more problem-solving

Question 3

During the construction phase of a project you are managing, the customer wishes to add to the project scope. You think that the cost of the change is 25% greater than your contingency. What steps will you take?

Options:

A.

Get an estimate from the contractor for a change order. Also, review the impact this will have on the entire project’s cost, schedule, quality, and risks. Present these findings to the customer along with the request for additional funds.

B.

Tell the customer you may be able to accommodate their request if the contingency budget is not used for other issues. Try to cut other scope items or create savings in other parts of the project to fully fund this request.

C.

Tell the customer that their request is out of scope and cannot be accommodated. The project does not have the funds for this additional work. Explain how this request impacts schedules delaying work and adding significantly to time as well as cost.

D.

Immediately agree to add the work to your project scope without getting an estimate from the contractor to determine the additional cost. You and the contractor can work out the differences as you go along.