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IBM C9560-656 Exam With Confidence Using Practice Dumps

Exam Code:
C9560-656
Exam Name:
IBM SmartCloud Control Desk V7.5 Service Request Management Implementation
Certification:
IBM Other Certification
Vendor:
IBM
Questions:
119
Last Updated:
Dec 22, 2024
Exam Status:
Stable
IBM C9560-656

C9560-656: IBM Other Certification Exam 2024 Study Guide Pdf and Test Engine

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Related IBM Exams

IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Questions and Answers

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Question 1

What are two valid statuses of a solution in the Solutions application in IBM SmartCloud Control Desk V7.5? (Choose two.)

Options:

A.

Trial

B.

Test

C.

Draft

D.

Active

E.

Suspended

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Question 2

What must a survey have in order to be automatically sent?

Options:

A.

questions, an escalation, and be set to Active status

B.

questions, an object it applies to, and the condition to be met

C.

an object the survey applies to, an escalation value, and the status set to Enabled

D.

be set to Active status, apply to an object, and have defined the condition to be met

Question 3

Service Desk analysts are trying to use communication templates through the Select Action menu in the Service Request application, but they are not visible in the list. What could be done to fix this issue?

Options:

A.

Change the status to Approved for each communication template.

B.

Enable the flag Comm log Entry for each communication template.

C.

Set the field Accessible From as ALL or APPS for each communication template.

D.

Associate each communication template to Service Request in the Use With section.

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