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IBM C9560-656 Exam With Confidence Using Practice Dumps

Exam Code:
C9560-656
Exam Name:
IBM SmartCloud Control Desk V7.5 Service Request Management Implementation
Certification:
IBM Other Certification
Vendor:
IBM
Questions:
119
Last Updated:
Apr 11, 2025
Exam Status:
Stable
IBM C9560-656

C9560-656: IBM Other Certification Exam 2025 Study Guide Pdf and Test Engine

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IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Questions and Answers

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Question 1

Service Desk analysts are trying to use communication templates through the Select Action menu in the Service Request application, but they are not visible in the list. What could be done to fix this issue?

Options:

A.

Change the status to Approved for each communication template.

B.

Enable the flag Comm log Entry for each communication template.

C.

Set the field Accessible From as ALL or APPS for each communication template.

D.

Associate each communication template to Service Request in the Use With section.

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Question 2

Which field is mandatory when creating a new Response Plan?

Options:

A.

Ranking

B.

Conditions

C.

Description

D.

Response Plan Administrator

Question 3

Which two approvers can be used with the default workflow and sections on the Offering application? (Choose two.)

Options:

A.

Line Manager

B.

Asset Manager

C.

Financial Manager

D.

Fulfillment Manager

E.

Service Request Manager

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