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Cisco 820-605 Exam With Confidence Using Practice Dumps

Exam Code:
820-605
Exam Name:
Cisco Customer Success Manager
Certification:
Digital Transformation Specialist
Vendor:
Cisco
Questions:
157
Last Updated:
Mar 10, 2025
Exam Status:
Stable
Cisco 820-605

820-605: Digital Transformation Specialist Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Cisco 820-605 (Cisco Customer Success Manager) exam? Download the most recent Cisco 820-605 braindumps with answers that are 100% real. After downloading the Cisco 820-605 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Cisco 820-605 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Cisco 820-605 exam on your first attempt, we have compiled actual exam questions and their answers. 

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Cisco Customer Success Manager Questions and Answers

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Question 1

You are a Customer Success Manager and have just been assigned a strategic new account. Which course of action is the best to help you prepare for the first customer introduction meeting?

Options:

A.

Engage with the account team to understand the expansion opportunities

B.

Perform a deep analysis of all the sales orders to the past 24 months

C.

Build an understanding of your customer’s business and market trends and priorities

D.

Speak the internal contacts to understand the customer sentiment and outstanding escalations

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Question 2

In an onboarding session, introductions to new stakeholders were made, new KPIs were collated, and desired use cases were discussed. Which step does the Customer Success Manager take next?

Options:

A.

Document the session, stakeholder interests, and metrics for leadership

B.

Create a success plan to be reviewed with the customer at the next review meeting

C.

Provide technical configuration for development

D.

Discuss new opportunities and new products to purchase

Question 3

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

Options:

A.

KPI that will be improved by the new product solution

B.

current existing products that are being displaced by the solution

C.

current configuration guide of the product solution

D.

product use case that will achieve the desired outcome

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