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BCS ITILF Exam With Confidence Using Practice Dumps

Exam Code:
ITILF
Exam Name:
ITIL Foundation
Certification:
Vendor:
Questions:
324
Last Updated:
Jan 15, 2025
Exam Status:
Stable
BCS ITILF

ITILF: BCS Other Certification Exam 2024 Study Guide Pdf and Test Engine

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ITIL Foundation Questions and Answers

Question 1

Which one of the following do technology metrics measure?

Options:

A.

Components

B.

Processes

C.

The end-to-end service

D.

Customer satisfaction

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Question 2

The design of IT services requires the effective and efficient use of “the four Ps”. What are these four Ps?

Options:

A.

People, process, partners, performance

B.

Performance, process, products, plans

C.

People, process, products, partners

D.

People, products, plans, partners

Question 3

The consideration of value creation is a principle of which stage of the service lifecycle?

Options:

A.

Continual service improvement

B.

Service strategy

C.

Service design

D.

Service transition