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Extensions for SAP Build Work Zone, advanced edition are custom applications that can be developed and deployed to enhance the user experience and functionality of SAPBuild Work Zone, advanced edition. Extensions can be used to integrate data and content from various sources, such as SAP or third-party systems, into SAP Build Work Zone, advanced edition. Extensions can also be used to customize the look and feel of SAP Build Work Zone, advanced edition, such as changing the logo, color scheme, or layout. Extensions can be developed using SAP Business Application Studio or any other development tool that supports the Cloud Foundry environment12.

The scenarios that could be implemented with extensions for SAP Build Work Zone, advanced edition are:

Show a list of flights or hotels booked by the user in the corporate travel system (B): This scenario requires integrating data from an external system (the corporate travel system) into SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to fetch and display the relevant data in a card or a widget on a workpage34.

Change the system logo and color scheme (D): This scenario requires customizing the appearance of SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to modify the system settings, such as the logo, color scheme, or theme5.

Show a list of incidents reported by a user from an on-premise or cloud system (E): This scenario requires integrating data from another SAP or third-party system (the incident management system) into SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to fetch and display the relevant data in a card or a widget on a workpage34.

The scenarios that could not be implemented with extensions for SAP Build Work Zone, advanced edition are:

Ensure single-sign-on experience for all users (A): This scenario does not require developing an extension, as SAP Build Work Zone, advanced edition already supports single-sign-on (SSO) for all users. SSO can be configured by the administrator using the SAP Cloud Platform Identity Authentication service.

Create a new link to corporate policies in the user menu ©: This scenario does not require developing an extension, as SAP Build Work Zone, advanced edition already allows adding custom links to the user menu. This can be done by the administrator using the SAP Build Work Zone, advanced edition UI.

References: 1: SAP Build Work Zone, advanced edition - Developer Guide 2: SAP Build Work Zone, advanced edition - Extensions 3: SAP Build Work Zone, advanced edition - Cards and Widgets 4: SAP Build Work Zone, advanced edition - APIs 5: [SAP Build Work Zone, advanced edition - System Settings] : [SAP Build Work Zone, advanced edition - Themes] : [SAP Build Work Zone, advanced edition - Single Sign-On] : [SAP Cloud Platform Identity Authentication service] : [SAP Build Work Zone, advanced edition - User Menu] : [SAP Build Work Zone, advanced edition - Custom Links]

 To add business apps to the Applications menu, you need to use the Content Manager tool, which is located in the Site Manager. The Content Manager includes various editors that you can use to configure apps, groups, roles, and catalogs1. You can add business apps from different sources, such as content channels or manually, and assign them to roles, groups, and catalogs2. You can also add the apps to the workpages of your site using the page designer widget gallery3. The Applications menu is a single page in SAP Build Work Zone, advanced edition, that displays the business apps as tiles that a user can launch2.

The other options are not correct, because:

Work Zone Configurator is a tool that allows you to create and manage SAP Build Work Zone, advanced edition sites, but it does not have the functionality to add business apps to the Applications menu.

Administration Console is a tool that allows you to manage the global settings and security of SAP Build Work Zone, advanced edition, but it does not have the functionality to add business apps to the Applications menu.

Channel Manager is a tool that allows you to create and manage content providers, which are sources of business apps and content, but it does not have the functionality to add business apps to the Applications menu. You need to use the Content Manager to add the apps from the content providers to your site.

References: 1: Content Manager | SAP Help Portal 2: Adding Apps to Your Site | SAP Help Portal 3: Add an SAPUI5 App to a Workpage in SAP Build Work Zone, advanced edition | SAP Developers : Work Zone Configurator | SAP Help Portal : Administration Console | SAP Help Portal : Federation of Remote Content Providers | SAP Help Portal

The SAP Cloud Transport Management service integration allows you to transport various content artifacts between subaccounts, such as UI integration cards, applications, and workpages. UI integration cards are reusable user interface elements that display data from different sources in a consistent way. Applications are software solutions that run on SAP Business Technology Platform and provide specific functionality for users. Workpages are collections of UI integration cards that can be arranged in different layouts and accessed from the SAP Build Work Zone home page. Workspaces are not content artifacts that can be transported using the SAP Cloud Transport Management service integration, but rather logical containers that group related content artifacts and provide collaboration features for users. References:

UI integration cards: [UI Integration Cards]

Applications: [Applications]

Workpages: [Workpages]

Workspaces: [Workspaces]

The HR content package is a collection of content items such as UI integration cards, guided experience, or workspace templates that are bundled together in a ZIP file and can be easily uploaded and installed to your subaccount1. The HR content package provides the following functionalities:

Workspace templates: These are pre-built workspaces that you can use to create your own workspaces for various HR scenarios, such as onboarding, offboarding, performance management, and so on. You can customize the workspace templates to suit your needs and preferences1.

Guided experience: These are workflow-based cards that help you perform specific tasks through a multistep process possibly spanning multiple systems. For example, you can use the Onboarding Guided Experience to provide a personalized journey for your new hires from the time they receive an offer letter to their first 90 days at your company. You can also use the Return to Workplace Guided Experience to plan a safe return to the workplace for your company employees2.

UI Integration Cards: These are cards that display data from various sources and allow you to interact with them. For example, you can use the Employee Profile Card to view and edit the personal and professional details of an employee. You can also use the Employee Feedback Card to give and receive feedback from your peers and managers1.

The HR content package does not include chatbots or content templates as part of its functionalities. References:

Guided Experiences | SAP Help Portal

SAP Help Portal

 To create user lists in SAP Build Work Zone, you can use either the Digital Workplace Service SCIM API or the SAP Cloud Identity Service SCIM API. Both of these APIs allow you to manage users and groups programmatically using the System for Cross-domain Identity Management (SCIM) protocol. The Digital Workplace Service SCIM API is used to create user lists in the Digital Workplace Service admin UI, while the SAP Cloud Identity Service SCIM API is used to create user lists in the SAP BTP subaccount adminUI. You cannot use the Digital Workplace Service admin UI or the SAP BTP subaccount admin UI directly to create user lists, as they do not provide the option to do so. References:

Creating User Lists

Digital Workplace Service SCIM API

SAP Cloud Identity Service SCIM API

Home pages are the landing pages that users see when they access SAP Build Work Zone. They can display information that is relevant to the company, an area, or a workspace. There are some aspects that need to be considered when working with home pages, such as:

Home pages have a dedicated content area that can be customized using the page builder. The content area is where you can add rows, columns, widgets, cards, and other elements to create a layout for your home page. The content area is different from the feed area, which shows the latest updates and notifications from the company, area, or workspace1.

The home page editor has different layout options compared to workspaces. The home page editor allows you to create a persistent navigation bar with links to other pages or external URLs. You can also add a header image and a title to your home page. The workspace editordoes not have these options, but it allows you to add tabs to organize your content into different pages2.

Some aspects that are not true about home pages are:

External home pages can only be configured in the external user Company Admin Area. This is not true, because external home pages can also be configured in the external user Area Admin Area. External home pages are the home pages that are shown to external users, who are users that do not belong to your company but have access to some of your content. You can create external home pages for the company level and for each area level. To do so, you need to switch to the external user Company Admin Area or the external user Area Admin Area, which are separate from the internal user admin areas3.

Company area home pages are always shown to all users. This is not true, because company area home pages are only shown to the users who belong to that specific area. Company area home pages are the home pages that are designed for a specific area or department within the company. They display information that is relevant to that area and also include the area feed. Content is shared by everyone in the specific area. To create a company area home page, you need to be an administrator that is assigned to that area1.

References:

Home Pages

Adding Content to Workpages

External Users

UI Integration Cards are reusable components that display information and application content from different backend systems in a unified and consistent way in SAP BuildWork Zone. They can be deployed to SAP Build Work Zone using one of the following methods:

Admin Console in SAP Build Work Zone: This method allows users to manually upload a ZIP file that contains the UI card definition and resources to the Admin Console UI Integration Cards section, using the Upload Card button. Users can also view, edit, and delete the existing UI cards in the Admin Console1.

SAP Business Application Studio: This method allows users to directly deploy the UI card from SAP Business Application Studio to SAP Build Work Zone, using the UI Integration Card: Deploy to SAP Build Work Zone, advanced edition option in the context menu of the manifest.json file. This method requires the subscription to SAP Business Application Studio to exist on the same subaccount as the subscription to SAP Build Work Zone, and a token-exchange destination to be configured. Users can also package the UI card into a ZIP file and download it for manual upload, using the UI Integration Card: Package option2.

The methods that are not used to deploy UI Integration Cards to SAP Build Work Zone are:

Command Line Interface (CLI): This method is not supported by SAP Build Work Zone, as there is no CLI tool available for UI Integration Cards development or deployment.

Content Manager: This method is used to manage the unstructured content in SAP Build Work Zone, such as blogs, multimedia, surveys, polls, wiki pages, events, knowledge base articles, tasks, and feeds. It is not used to deploy UI Integration Cards, which are considered as structured content3.

SAP Build Work Zone administrator types are divided into three levels: company, workspace, and area. Each level has a corresponding role collection that needs to be assigned to the users who perform administrative tasks at that level. The company administrator role collection enables users to manage the overall SAP Build Work Zone service instance, such as creating workspaces, assigning workspace administrators, and configuring global settings. The support administrator role collection enables users to access the support portal and perform tasks such as viewing logs, monitoring performance, and managing incidents. The workspace administrator role collection enables users to manage a specific workspace, such as creating areas, assigning area administrators, and configuring workspace settings. The sub-workspace administrator and area administrator types do not require a role collection assignment, as they are created and managed within the SAP Build Work Zone content manager by the workspace administrator or the area administrator respectively. References:

SAP Build Work Zone, advanced edition - SAP Online Help

Explaining the Provisioning of Users and Roles in SAP Build Work Zone

SAP Business Application Studio is the recommended IDE for developing UI Integration Cards. SAP Business Application Studio is a modular development environment that provides desktop-like experience for developing business applications on SAP Business Technology Platform. It offers a set of tools and templates to create UI Integration Cards easily and efficiently. SAP Business Application Studio also enables direct deployment of UI Integration Cards to SAP Build Work Zone content repository. References:

SAP Business Application Studio

Direct Deployment of UI Integration Cards to SAP Work Zone

Developing UI Integration Cards

Users can access SAP Build Work Zone, advanced edition on mobile devices through the SAP Mobile Start app and the SAP Build Work Zone Advanced app. The SAP Mobile Start app is a native app that provides a personalized and unified entry point to SAP applications and services. Users can access SAP Build Work Zone, advanced edition from the SAP Mobile Start app by adding it as a tile on the home screen. The SAP Build Work Zone Advanced app is a native app that allows users to access their workspaces, display different types of content, and perform workspace actions from their mobile device. Users can download and set up the SAP Build Work Zone Advanced app from the Apple App Store or Google Play Store by scanning the QR code from their user settings. References:

SAP Mobile Start app: [SAP Mobile Start]

SAP Build Work Zone Advanced app: About the SAP Build Work Zone Advanced Mobile App and Setting Up the SAP Build Work Zone Advanced Mobile App

A subscription of SAP Build Work Zone is an application that allows users to access the solution and its features, such as creating and joining workspaces, accessing integrated tools and applications, and personalizing their sites. A service instance of SAP Build Work Zone is a space in SAP BTP where the solution runs and where content packages and UI integration cards can be deployed using APIs. Both the subscription and the service instance require the activation of SAP Cloud Identity Services (IPS) as a prerequisite, but only the subscription requires a post-booster activation of IPS to enable user authentication and authorization. The post-booster activation of IPS is a step that must be performed after creating a subscription of SAP Build Work Zone in the SAP BTP cockpit. It involves configuring the IPS settings, such as the identity provider, the trust configuration, and the role collection mapping. The service instance does not require this step, as it inherits the IPS settings from the subscription. References:

Create a Subscription for SAP Build Work Zone

Create a Space and a Service Instance

Deploy Content Packages Using APIs

Deploy UI Integration Cards Using APIs

The schema of an SAP Build Work Zone URL that is visible to end users is composed of the following elements:

The unique subdomain, which is a custom name chosen by the customer when creating the SAP Build Work Zone service instance.

The DWS datacenter, which is the region where the service instance is deployed, such as eu10, us10, or ap10.

The work zone type, which is either workzone for SAP Build Work Zone, standard edition, or workzoneadv for SAP Build Work Zone, advanced edition.

The suffix .ondemand.com, which is the domain name for SAP Cloud Platform applications.

Therefore, the correct schema is  .ondemand.com.

The other options are incorrect because they do not follow the correct order or format of the URL elements. They also confuse the subaccount subdomain and the subaccount datacenter with the unique subdomain and the DWS datacenter. The subaccount subdomain and the subaccount datacenter are related to the SAP BTP subaccount that hosts the SAP Build Work Zone service instance, not the URL that is visible to end users.

References:

Introducing SAP Build Work Zone, Unit 2, Lesson 1, Slide 5

SAP Build Work Zone - Implementation and Administration, Unit 2, Lesson 2, Slide 6

Shadow users are users that are created in the SAP BTP subaccount to map the users from the connected identity provider. Shadow users are required for users to access SAP Build Work Zone. The following methods can be used to create shadow users:

Automatic creation upon login via connected identity provider: This is the recommended and default method for creating shadow users. When a user logs in to SAP Build Work Zone for the first time using an identity provider such as SAP Cloud Identity Services, a shadow user is automatically created and assigned to the role collections that are mapped to the groups attribute in the identity provider1.

Admin UI on the SAP BTP subaccount cockpit: This is a manual method for creating shadow users. An administrator can use the SAP BTP subaccount cockpit to create and manage shadow users and assign them to role collections2.

Authorization & Trust Management Service API: This is a programmatic method for creating shadow users. An administrator can use the Authorization & Trust Management Service API to create, read, update, and delete shadow users and assign them to role collections3.

The following methods cannot be used to create shadow users:

Import from SAP SuccessFactors Employee Central: This method can be used to import users from SAP SuccessFactors Employee Central to SAP Cloud Identity Services, but not to create shadow users in the SAP BTP subaccount.

CSV file upload in the SAP BTP subaccount cockpit: This method can be used to upload users and assign them to role collections in the SAP BTP subaccount, but not to create shadow users. Shadow users are created only when the users log in via the connected identity provider. References:

1: Explaining the Authentication Flow of SAP Build Work Zone

2: Assign SAP Build Work Zone Roles to Users

3: Authorization & Trust Management Service API

: Importing Users from SAP SuccessFactors Employee Central

: Uploading Users and Assigning Them to Role Collections

The SAP Build Work Zone mobile app passcode policy can be configured in the SAP BTP subaccount mobile service. This is the SAP Mobile Services instance that is used by the SAP Mobile Start app as an https endpoint for authentication and routing. It provides an Admin Cockpit that allows administrators to access logs and configure specific settings for the app, such as the passcode policy. The passcode policy determines the minimum length, complexity, and expiration time of the passcode that users mustcreate to access the app. By default, the passcode should have a minimum length of 8 digits/characters and it is possible to allow biometric authentication (for example, face ID, fingerprint) upon successful passcode creation. To access the SAP BTP subaccount mobile service, administrators need to have the MobileAdmin role assigned to them and construct the URL for the SAP Mobile Services Admin Cockpit. References:

Accessing SAP Mobile Services Settings

About the SAP Build Work Zone Advanced Mobile App

The Fit-to-Standard Analysis is a process of identifying the gaps between the customer’s business requirements and the standard SAP solutions, and determining the best way to close those gaps1. When pre-delivered content is planned to be used, such as the content packages provided by SAP Build Work Zone, some activities can help prepare the Fit-to-Standard Analysis, such as:

Expose business content: This means making the relevant business content (for example, SAP Fiori apps) available and accessible in the launchpad component of SAP Build Work Zone. This can be done by configuring the destinations, catalogs, and roles for the business content sources2. Exposing business content can help demonstrate the standard SAP solutions and evaluate their fit with the customer’s needs.

Maintain destination to SAP SuccessFactors: This means creating and configuring a destination to connect SAP Build Work Zone to SAP SuccessFactors, which is a cloud-based human resource management system. This can be done by using the SAP BTP cockpit or the SAP Cloud Connector3. Maintaining destination to SAP SuccessFactors can help leverage the pre-built content packages for SAP SuccessFactors that are available in SAP Build Work Zone, such as the Employee Onboarding package4.

The other options are incorrect because they are not related to the pre-delivered content for SAP Build Work Zone. SAP Cloud Transportation Management service and SAP IBP are different SAP solutions that are not part of the content packages for SAP Build Work Zone.

References:

Proven practices for fit-to-standard for your SAP Activate project, Section 1

Explaining the Prepare Phase, Section 2.2

Create and Configure Destinations, Section 2.1

SAP Build Work Zone Content Packages, Section 2.2

An administrative area is a designated space for subject matter experts to manage content and interact within their lines of business. Company administrators assign area administrators to administrative areas. Area administrators have a subset of company administrator capabilities to perform area-related tasks. The company area is created by default and it is the top level of the internal structure of the site. Information on the company level is visible to all users in the company. There can only be one company level. If you want to add multiple subsidiaries or business areas, you can create different administrative areas for them. References:

Administrative Areas

Area & Workspace Configuration

 In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. References:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

Knowledge base articles can be created in the workspaces Knowledge Base feature, which is enabled by the workspace administrator. The workspace has a Knowledge Base page that displays the knowledge base articles created in the workspace and where users can create knowledge base articles. Users can select a template, insert images, links, and videos, assign a category, and set permissions and publish settings for the knowledge base articles. Users can also view, edit, tag, like, bookmark, and comment on the published knowledge base articles. References:

SAP Build Work Zone, advanced edition | SAP Help Portal, section “Knowledge Base”

SAP Build Work Zone, advanced edition - SAP Online Help, section “Creating, Publishing and Editing Knowledge Base Articles”