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SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation Questions and Answers

Question 1

Scope item Subscription Management with Sales Billing (57Z) has been activated.

How can subscriptions be created?

Note: There are 2 correct answers to this question.

Options:

A.

As part of a solution order in SAP Subscription Billing

B.

Automatically out of a service contract

C.

Via an API (Application Programming Interface)

D.

Manually using a dedicated SAP Fiori app

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Question 2

Based on the SAP Activate methodology, which activities must you perform in the Explore phase?

Note: There are 2 correct answers to this question.

Options:

A.

Use the Quality system to demonstrate SAP Best Practice processes.

B.

Conduct the Fit-to-Standard analysis to gather configuration values.

C.

Define the organizational structure and chart of accounts.

D.

Conduct the Digital Discovery Assessment to identify extension requirements.

Question 3

A service quotation containing multiple items has been created and sent to a customer. However, this customer wants to order only one specific service item of the service quotation and reject the rest.

How do you proceed to store this information in the system?

Options:

A.

You start by rejecting the complete service quotation. You then create a new one with only the service item in it that the customer would like to order.

B.

You use the partial acceptance feature of the service quotation and accept one item. You then reject all remaining items of the service quotation.

C.

You only convert the service item into a service order that the customer wants. This automatically rejects all other items in the service quotation.

D.

You edit the service quotation and remove all items from it that the customer rejected. You then proceed to convert the remaining item into a service order.

Question 4

Which tool do you use to run the SAP Cloud Integration Automation Service for SAP S/4HANA Cloud?

Options:

A.

SAP Activate Roadmap

B.

SAP Maintenance Planner

C.

SAP Solution Manager

D.

SAP Best Practices Explorer

Question 5

Which of the following can be transported using the Software Collection apps in SAP S/4HANA Cloud?

Note: There are 2 correct answers to this question.

Options:

A.

UI variants and changes

B.

Custom business objects

C.

Custom business roles

D.

Migration projects

Question 6

Which activities does the consultant do before the first Fit-to-Standard workshop?

Note: There are 2 correct answers to this question.

Options:

A.

Review the integration requirements collected from the Digital Discovery Assessment.

B.

Evaluate the Business-Driven Configuration Questionnaire responses.

C.

Upload customer master data in the Starter system using migration templates.

D.

Deactivate scope items that are NOT part of the Statement of Work/Digital Discovery Assessment.

Question 7

You need to procure a spare part from an external party.

When does the SAP S/4HANA Cloud system generate a purchase requisition for the spare part?

Options:

A.

A purchase requisition is generated automatically once the service order line item for the spare part is output and sent to the supplier.

B.

A purchase requisition is generated automatically once the service order line item for the spare part is released and saved.

C.

A purchase requisition is generated automatically once a service contract item has been created for the spare part.

D.

A purchase requisition can only be generated automatically using a material requirements planning (MRP) run.

Question 8

Business Process Testing

18 of 80

How do you identify errors in a test plan?

Note: There are 2 correct answers to this question.

Options:

A.

Review failed process steps.

B.

Review the detailed action log.

C.

Review canceled actions.

D.

Re-run the test plan.

Question 9

The SAP S/4HANA Cloud - Service line of business (LoB) solution supports various scope items for Event-Based Revenue Recognition (3M3, 3M4 and 3M5).

Why is more than one scope item required for the Event-Based Revenue Recognition?

Options:

A.

To support the calculation of different key performance indicators (KPIs) for margin (like Profit Margin 1 and Profit Margin 2)

B.

To support different integration scenarios (like SAP S/4HANA On Premise and SAP Field Service Management)

C.

To support different accounting principles (like IFRS and US GAAP)

D.

To support different document types (like service notifications and service orders)

Question 10

Which tool do you use to develop your own cloud applications for SAP S/4HANA Cloud?

Options:

A.

SAP HANA Studio

B.

SAPUI5 SDK

C.

SAP Cloud SDK

D.

SAP ADK

Question 11

When using advanced variant configuration for a service contract, where do you maintain the actual configuration required?

Options:

A.

In the service contract on header level.

B.

In the billing document request.

C.

In the service order created with reference to the service contract.

D.

In the service contract on item level.

Question 12

What feature is available on header level in a service contract??

Options:

A.

Adding sales service items

B.

Simulating a product proposal

C.

Adding mileage consumption predictions

D.

Simulating a credit check