SAP C_C4H47I_34 Exam With Confidence Using Practice Dumps

Key Metrics is a feature of Customer Insights that allows you to define personalized key performance indicators (KPIs) for your customers. You can use Key Metrics to display important information from external sources via a dedicated API. For example, you can show the customer’s credit score, loyalty status, or satisfaction level. You can also configure the chart type, color, and threshold for each metric. References = In Version 2, Configure Customer Insights by defining personalized Key Metrics, Customer 360 - Customer Insights (Sales)

A subscription product is a type of product that allows customers to sign up for a recurring service or delivery of goods. Subscription products can be used to offer discounts, incentives, or benefits to customers who commit to a long-term relationship with the vendor. In this scenario, Best Run Bikes can use a subscription product to offer an additional discount to customers who sign up their e-bikes online, as opposed to buying them in a store or through a dealer. This way, Best Run Bikes can increase customer loyalty, reduce inventory costs, and generate recurring revenue. References = SAP Subscription Billing, Description SAP Service Cloud Version 2 Feature Scope (page 5)

 Lead scoring is a feature of SAP Service Cloud Version 2 that uses machine learning to predict the probability of a deal based on past sales data. Lead scoring prioritizes leads based on the propensity to win. According to the SAP Service Cloud Version 2 documentation, the considerations used for lead scoring are:

• Lead source: The origin of the lead, such as a campaign, a referral, or a website. Different lead sources may have different conversion rates and influence the lead score.
• Lead status: The current stage of the lead in the sales pipeline, such as new, qualified, or closed. The lead status reflects the progress and readiness of the lead and affects the lead score.
• Lead priority: The level of urgency or importance assigned to the lead by the sales representative, such as low, medium, or high. The lead priority indicates the potential value and attractiveness of the lead and impacts the lead score.

References = View Lead Scoring Predictions