Free and Premium Salesforce OmniStudio-Developer Dumps Questions Answers

The FirstName, LastName, and BirthDate fields should be placed inside the Type Ahead Block, so that they can receive the data from the selected record in the Type Ahead list. The Type Ahead Block has a Data JSON Path property that specifies the path to the data node that contains the record fields. For example, if the Data JSON Path is set to Contact, then the FirstName field should have a Value property set to {{Contact.FirstName}}.

 Deleting a row in Version 3 will only affect that version, not any previous or future versions. The row that contains the Code CA-SF will remain in Versions 1 and 2, as well as any versions created after Version 3. The other options are incorrect because they imply that deleting a row in one version will affect other versions as well.

The child OmniScript must receive specific nodes from the parent OmniScript’s data JSON, so the developer should pass them through Additional Input key/value pairs on the child OmniScript element. Additional Input is used to pass named values into an action or embedded component when the child process needs specific data from the current script context. ContextId would pass only a record identifier, not full Address and Contact JSON nodes. PreFill is used to populate data into an OmniScript, but the question asks which property on the child OmniScript element should be used to pass parent nodes. LWC Component Override is unrelated because it replaces rendering behavior rather than mapping parent script data. Therefore, Additional Input is the correct configuration.

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According to the DataRaptor Transform Overview page, a DataRaptor Transform can be used to “pre-populate data in PDFs used by OmniScripts”.

The cleanest method is to assign a unique CSS class to the second Block and apply the styling once at the Block level. This keeps the design maintainable because all less-critical fields inside that Block inherit or are affected by the same styling pattern. Manually changing each Text element works technically, but it is inefficient and harder to maintain if more fields are added later. A Layout property does not exist as a reliable “Small” styling switch for this requirement. A State element is for alternate card presentations based on conditions, not simply applying a different font style to one section. Salesforce FlexCard documentation supports applying custom CSS classes and inline styles to FlexCard elements when built-in style properties are not enough.

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OmniStudio best practices dictate that versioning is used when enhancements are required within the same logical flow, while cloning is preferred when the new flow is functionally different and used separately.

B. The new Integration Procedure will be used independently – Correct. Cloning creates an entirely new IP definition, ideal for building a similar but standalone process, rather than altering behavior for an existing process.

Incorrect Options:

A. Using a Cache Block is unrelated to cloning vs. versioning.

C. Replacing stub data does not require cloning; could be done in a version.

D. Chainability does not influence whether you should clone or version.

Salesforce OmniStudio Guide → Cloning vs. Versioning Integration Procedures

The correct tool is the Test Data and Parameters panel in the FlexCard Designer. The requirement is specifically to test the FlexCard directly in its designer with different JSON inputs before deployment. The OmniScript Test Console is for OmniScript logic, not FlexCard data rendering. IDX Workbench is a migration/deployment tool, not the FlexCard’s built-in data-testing panel. A Data Mapper Turbo Extract preview only tests the Data Mapper query output; it does not validate how the FlexCard processes different JSON structures and renders states, fields, or conditional elements. Salesforce documentation for FlexCard testing describes adding test parameters in the FlexCard Designer and previewing/debugging the card using those values, which directly supports option C.

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A DataRaptor Load Action can be used to retrieve data from a Salesforce object by specifying the object name, fields, and filter criteria. A Lookup Input Element can be used to retrieve data from a Salesforce object by allowing the user to search for a record using a lookup field

According to Salesforce OmniStudio Integration Procedures documentation, when working with deeply nested JSON, Integration Procedures are ideal. They allow developers to flatten and manipulate JSON data, especially when handling external responses.

C. Integration Procedure – This is correct. IPs provide Response Transformers, DataRaptor Transforms, and Response Actions to reshape and simplify nested data structures for consumption by front-end components.

Incorrect Options:

A. DataRaptor Transform is used inside IPs but cannot directly handle external HTTP calls or manage complex orchestration.

B. HTTP Action Element is used inside an Integration Procedure, but by itself, it does not process or simplify the data.

D. Guided Workflow is not a recognized OmniStudio component for data transformation.

OmniStudio Integration Procedures Guide → Handling Nested JSON

 A Set Values Action in a Value field and a Remote Action in an Additional Output value field can execute a function like CONCAT or DATEDIFF by using the syntax {{function(parameters)}}. For example, {{CONCAT(‘Hello’, ‘World’)}} or {{DATEDIFF(‘2021-01-01’, ‘2021-01-31’)}}.

A Remote Action is the Integration Procedure element designed to call custom Apex logic. This scenario requires execution of an Apex method that performs custom authentication and token generation before later data retrieval, which is exactly the type of server-side custom logic handled by a Remote Action. A Data Mapper Transform restructures data; it does not execute Apex. A Sub-Integration Procedure calls another Integration Procedure, not an Apex method directly. An HTTP Action calls an external REST endpoint, which is useful after token generation but does not execute local Apex code. Salesforce documentation explicitly states that the Remote Action element calls the specified Apex class and method or an invocable action.

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Versioning a FlexCard allows the developer to make changes to the FlexCard without affecting the existing instances of the FlexCard. The developer can choose to update all instances of the FlexCard with the new version or keep them as they are. This is useful when the changes are minor and do not affect the functionality or layout of the FlexCard. Cloning a FlexCard creates a copy of the FlexCard with a new name and ID. The developer can make changes to the cloned FlexCard without affecting the original FlexCard. This is useful when the changes are major and require a different configuration or design of the FlexCard1. In this case, since all instances of the FlexCard must be updated with the changes, versioning is the best course of action.

 In a calculation procedure, the output of a calculation step must be included in the calculation output in order to be used in an aggregation step. The calculation output defines the variables that are available for aggregation

 A DataRaptor Extract can retrieve data from multiple objects using extraction steps and JSON paths. However, if the data is from a single object, only one extraction step is needed. The Extract JSON Path can use dot notation to access related fields from that object, such as Contact.Account.Name.

When data changes every five minutes, the cache lifetime should be close to that refresh cycle. A 300-second Cache Duration gives the Integration Procedure a performance benefit while limiting stale data exposure to approximately the same interval as the source data change frequency. A contextual key controls cache separation by context, but it does not define when cached data expires. Disabling caching ignores the stated requirement that the developer wants to use caching. A very high value, such as 24 hours, is dangerous because users could receive stale data long after the underlying source changed. Salesforce’s OmniStudio caching guidance explains that Integration Procedures can cache results and that Cache Blocks are appropriate when different data must expire at different times.

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Option C is the correct way to configure Additional input to send exactly the same data as Input Data. The Additional input should have a key/value pair for each field in Input Data, and the value should be set to {{InputData.field}} for each field. This will pass the value of Input Data for each field to Additional input.

QUESTIONNO: 23

A healthcare company wants to enable its subscribers to add, edit, or delete dependents related to their policy Community portal. The developer on the project decides to use an MniScript.

How should the developer configure the OmniScript to providethis functionality?

A. Use an Edit Block element configured with Remote Actions.

B. Use an Edit Block element configured with SOQL statements.

C. Use an Input Block element and a DataRaptor Post Action element.

D. Use a Text Block element and a Remote Action element.

Answer: A

An Edit Block element configured with Remote Actions allows the developer to create a dynamic table that can display, add, edit, or delete records from a Salesforce object. The Remote Actions can be configured to perform CRUD operations on the object using SOQL or Apex.

 Using two separate Calculation Steps with the Conditional Step property selected allows the developer to specify different formulas based on different conditions. The ISTRUE(isCustomer) and NOT(ISTRUE(isCustomer)) functions are used to evaluate the Boolean variable in the Condition syntax. The other options are either missing the Conditional Step property, using incorrect comparison operators, or using an IF statement instead of separate Calculation Steps.

According to the OmniScript Data JSON page, the OmniScript structure JSON defines the data elements and their properties that are used in an OmniScript. The exhibit shows an OmniScript structure JSON with six elements: AccountName, AccountNumber, AccountType, AccountOwner, ContactName, and ContactPhone. The DRGetAccountDetails action is a DataRaptor Extract action that retrieves data from the Account and Contact objects in Salesforce. The BlkContacts element is a Repeat Block that displays a list of contacts related to the account. Therefore, the JSON from the DRGetAccountDetails action that would display all six values correctly in the OmniScript structure shown is option C, which has the following structure:

{ The other options have different structures that do not match the OmniScript structure shown. Therefore, the correct answer is C.

A Sub-Integration Procedure Action lets a parent Integration Procedure call another Integration Procedure, so shared logic can be built once and reused wherever needed. This improves maintainability because future changes are made in the child Integration Procedure instead of being copied manually across many parent procedures. It also supports cleaner modular design: one procedure can handle a specific reusable operation, while parent procedures orchestrate the overall flow. Option A is not the key advantage because asynchronous behavior depends on specific chainable or queueable configuration. Option B is wrong because exception handling may still be required. Option C is not guaranteed, especially when chainable execution is used. The central design benefit is reuse and modularity of server-side logic.

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A Data Mapper Extract Action is the correct choice when an OmniScript must retrieve many fields from a Salesforce record. Data Mapper Extracts are built specifically to read Salesforce data, select the required fields, apply filters, and return the data in JSON, XML, or another configured output structure. A Lookup element is appropriate for retrieving or selecting a single record or field value, but it is not the best tool for pulling many fields. HTTP Action is for calling external HTTP endpoints, not directly querying Salesforce records. Select is a user-input element, not a Salesforce data retrieval tool. For a multi-field Salesforce record retrieval requirement, Data Mapper Extract provides the correct declarative query and mapping capability.

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The merge code syntax for accessing a node from an Integration Procedure output is {{ProcedureName:NodeName}}. In this case, the ProcedureName is HTTPGetCaseDetails and the NodeName is CaseData. The % sign is used for single-value merge codes, not node merge codes. The $ sign is used for variables, not merge codes.

The correct answer is Option B, which shows a FlexCard with a header, a body, and a footer. The header contains the title and the icon of the FlexCard. The body contains a Data table element that displays the records from the parent FlexCard. The footer contains a navigation Action that invokes an OmniScript. Option A is incorrect because it shows a FlexCard with only a header and a body, and no footer.

If the user already has OmniScript runtime access, the next security issue to investigate is access to the underlying Apex classes used by OmniStudio runtime operations, Data Mappers, Integration Procedures, or Remote Actions. Salesforce’s OmniStudio security checks include Apex class access enforcement, especially where Remote Actions or managed package classes are involved. Save Options would affect how data is saved, not whether the Lightning component can be accessed. Multi-language settings do not cause a permission-to-access-component error. FlexCard permissions are not the most likely cause when the problem occurs while launching an OmniScript. Therefore, the developer should verify the user’s permission sets/profile grant access to the Apex classes required by the OmniScript’s runtime and called actions.

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The Integration Procedure needs three separate responsibilities: retrieve Salesforce data, process it with Apex, and return the final response. A Data Mapper Extract Action reads Salesforce data and returns selected records and fields to the Integration Procedure data JSON. A Remote Action calls an Apex class method or invocable action, which satisfies the requirement to process data through Apex. A Response Action then returns the final data to the caller. Data Mapper Post Action is wrong because it writes data to Salesforce rather than retrieving it. HTTP Action is wrong because it calls an external REST endpoint, not an Apex class. The correct Integration Procedure design is therefore Data Mapper Extract Action, Remote Action, and Response Action.

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The AccountId is not the issue because the Debug Log already shows that the Data Mapper Extract retrieved data successfully. The failure is at the response-return stage of the Integration Procedure. In OmniStudio, a Response Action is used to end the Integration Procedure and return data to the caller. If the Data Mapper action runs but no Response Action is configured, the internal debug data can exist while the external response remains empty. Option A is weaker because the core requirement is not only adding data to an internal response JSON property; the Integration Procedure needs a Response Action to send the final output. Option C adds unnecessary and inaccurate wording about Send JSON Path. The clean verified cause is that no Response Action was added.

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Margin controls spacing outside an element, so Margin Bottom is the correct property when the goal is to create or reduce space between the Text element and the Button below it. Padding controls internal spacing inside the boundaries of the selected element; it would move the text within its own box rather than primarily controlling the gap between two separate elements. Layout controls structural placement and responsiveness, not direct vertical spacing. Spacer can be used as a separate layout object, but it is not the property on the Text element itself. Salesforce’s FlexCard styling guidance separates dimensions, spacing, classes, and inline styles, and the spacing-around-element documentation specifically uses margin controls for external spacing.

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A permission set license is an entitlement layer. The OmniStudio User PSL makes the user eligible to access OmniStudio functionality and related OmniStudio objects. It does not by itself grant every object, field, or administrator permission needed to build or manage assets. Those permissions still come from assigned permission sets such as OmniStudio User or OmniStudio Admin, plus object and field-level security. Option A is wrong because package installation and administration require separate administrative permissions. Option B is too broad and refers to general Salesforce platform access, not OmniStudio entitlement. Option C incorrectly treats the PSL as the permission set itself. The PSL’s primary purpose is licensing entitlement to OmniStudio features and custom objects.

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The correct configuration is the Knowledge Articles property on the Step element. OmniScript supports Salesforce Knowledge integration through Knowledge Options configured on a Step. This lets the developer display or filter Knowledge content where the user needs it in the guided process, such as a complex product-information step. A Knowledge Action is not the standard OmniScript element used for step-level help article display. Messaging Framework is unrelated because it handles messaging behavior, not Knowledge article rendering. A custom LWC could be built, but that would be unnecessary custom development when OmniScript already provides Knowledge configuration on the step. The requirement is step-specific, context-sensitive article display, so the Step element’s Knowledge Articles configuration is the correct answer.

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For a Data Mapper Load, field-level write mappings are configured in the Mapping or Fields area, depending on runtime terminology. The developer must map the input JSON node NewStatus to the Salesforce Case.Status field so the Load action can update the correct object field. Output is associated with returning or shaping extracted/transformed data, not writing input values to Salesforce fields in a Load. Extract is used by Data Mapper Extracts to query Salesforce, not by Load to map updates. Formula is only needed if the Status value must be calculated or transformed before mapping. Salesforce documentation for Data Mapper Load configuration describes adding fields to write data to and configuring mappings for the target Salesforce object.

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The JSON data structure in option C supports the card layout and follows best practices. It has a list of objects, each representing a product, with the properties “ProductCode”, “ProductName”, “ProductDescription”, and “ProductPrice”. These properties match the fields in the card layout. The JSON data structure also follows the naming convention of using camel case for property names. The JSON data structures in options A and B do not match the fields in the card layout and do not follow the naming convention.

According to the Calculation Matrix Overview page, a Calculation Matrix is “a lookup table that takes an input and returns an output”. In this case, the input is the ProductCode and the output is the Price. The exhibit shows a Calculation Matrix with four rows, each with a different ProductCode and Price. The input given is ProductCode: HRA3320, which matches the second row of the matrix. Therefore, the output is Price: 13.99, which is the value in the same row. 

Integration Procedure is the correct tool because the requirement goes beyond a simple Salesforce record extraction. Complex filtering, sorting, aggregation, orchestration, and preparation should be handled server-side before the OmniScript displays the result. A Data Mapper Extract is appropriate for retrieving Salesforce data, but it is not the best orchestration layer when multiple operations and preparation logic are required. An HTTP Action only calls an external endpoint; it does not by itself manage the full data-preparation workflow. A Set Values Action is useful for assigning values in the OmniScript data JSON, not for complex server-side data shaping. Salesforce describes Integration Procedures as server-side processes used to automate data operations between Salesforce and external systems, which matches this requirement.

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The input JSON paths In the DataRaptor Load must match the JSON from the OmniScript, otherwise the data will not be mapped correctly to the Salesforce fields. ContextId must be spelled correctly in the merge code that passes the Recordld to the DataRaptor, otherwise the DataRaptor will not be able to identify which record to update. The fields that are not updated are not necessarily read only in Salesforce, as they could be editable by other means. In the DataRaptor Load, in the Preview tab, the Record is from the wrong record type has no effect on updating data in Salesforce, as it is only used for testing purposes.

The correct answer is A. In a parent-child FlexCard design, attributes are passed from the parent FlexCard to the child FlexCard and referenced in the child using the Parent context variable. Salesforce documentation states that the Parent context variable is used to reference attributes from the parent FlexCard on the child FlexCard, and child FlexCard properties allow passing data from the parent by creating attributes and assigning data merge field values. Therefore, when the postal code is passed as a parent attribute, the child FlexCard should reference it as {Parent.postalcode}. {Params.postalcode} is used for URL or runtime parameters, {postalcode} references local data only, and {attr.postalcode} is not the correct OmniStudio parent context syntax.

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 According to the OmniStudio Developer Guide, “To upsert a record, select the Upsert Key checkbox for the field that contains the unique identifier for the record. If you want to create a new record when no match is found, select Is Required for Upsert.” Therefore, the correct answer is B.

 An Integration Procedure Action can execute an Integration Procedure that contains multiple elements, such as DataRaptor Actions, HTTP Actions, or other Integration Procedure Actions. This can be used to save data to multiple systems, such as Salesforce and AWS Order Management, in one OmniScript element.

The LWC PubSub Message flag in the Set Values action of the parent OmniScript enables the parent OmniScript to send data to the embedded OmniScript using a custom event. If this flag is not set, the data will not be passed to the embedded OmniScript.

An Integration Procedure that calls a Remote Action depends on the referenced Apex class existing in the target org. If the Apex class is missing, the Integration Procedure cannot resolve that dependency during deployment or execution. The required fix is to deploy the Apex class first, then deploy the Integration Procedure that references it. Cache Duration has no relationship to metadata dependency resolution. Chainable configuration controls long-running transaction behavior and governor-limit handling, not missing Apex metadata. A Try-Catch Block can help handle runtime failures, but it does not solve a deployment failure caused by an absent Apex class. Salesforce’s OmniStudio deployment guidance specifically includes considerations for Apex class checks and dependencies when deploying Integration Procedures.

Functions like CONCAT, DATEDIFF, and IF are supported in value fields where expressions can be parsed at runtime.

B. In a Set Values Action in a Value field – Correct. The Set Values element supports expression functions in its Value field, allowing for real-time evaluation during IP execution.

C. In a Data Mapper Action in an Input Parameters value field – Correct. Input Parameters to DataRaptors in Integration Procedures can use expression logic to dynamically compute and pass values.

Incorrect Options:

A. Output JSON Path in DataRaptor is for structural mapping, not function execution.

D. Remote Action Output fields typically receive data, not compute it.

Salesforce OmniStudio Developer Guide → Expression Functions in Integration Procedures

Formula variables should be named clearly and descriptively because the formula result path becomes a reusable JSON key within the Data Mapper. A vague name such as “Value1” or “Temp” makes later mapping, troubleshooting, and maintenance harder, especially when formulas are reused by other formulas or mappings. Using the exact API name of the target field is not always correct because the formula result may be an intermediate value rather than a Salesforce field. The shortest name is not best practice because it sacrifices readability. Generic names are also weak because they hide business meaning. Salesforce’s Data Mapper documentation explains that formula results are stored as key-value pairs and can be reused in mappings, which makes descriptive result names important.

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Invoke Mode Non-Blocking is the correct choice because the OmniScript still needs the Integration Procedure response, but the user interface should not be blocked while waiting. Salesforce describes Non-Blocking as running asynchronously while applying the response to the UI. Fire and Forget is different: it is used when the caller does not need a response returned to the OmniScript. Use Future is also asynchronous, but it is best when completion timing is not critical and no response is required. Toast Completion only controls a user notification style; it does not determine whether the OmniScript waits for the Integration Procedure response. Since the response must still come back as JSON while the user proceeds, Non-Blocking is the correct feature.

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A DataRaptor Turbo Extract is a simplified version of a DataRaptor Extract that can retrieve data from a single object without changing the structure of the output data. It is suitable for this scenario because the developer does not need to transform or load the data

The PREVIEW tab in OmniScript allows the developer to test the DataRaptor Extract by providing a record ID and viewing the output data. This is a quick and easy way to troubleshoot whether the DataRaptor Extract is retrieving data correctly.

According to the Integration Procedure Actions page, “To pass data from a Set Values action to a DataRaptor action, add the Set Values action name to the Additional Input field of the DataRaptor action.” 

The correct syntax for merge codes in Integration Procedure is {(NodeName)}, where NodeName is the name of the JSON node in the data source. The other options are either missing the parentheses or using incorrect symbols.

The requirement is element-level visibility: only one Overdue status block must appear when Account Balance is greater than zero. The correct FlexCard configuration is a rendering condition directly on the Block element. FlexCard element conditions are designed to show relevant information based on field values from the card’s data source. Creating a separate Card State is excessive because the whole card layout does not need to change; only one block must be conditionally visible. A Setup tab filter controls data retrieval, not the display of a specific UI block after data is returned. A Flyout action is also unrelated because it opens additional content after user interaction. The verified implementation is to add a rendering condition to the Block element.

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he Aggregation Step in a calculation procedure allows the developer to perform aggregate functions such as SUM, COUNT, MIN, MAX, and AVG on the output of a previous step. The developer can use this step to calculate the sum of the entire base price by specifying the field name and the aggregation function

Conditional Rendering is best when only one element, or a small number of elements, must be hidden or shown based on simple data logic. For example, if one field, label, icon, or block depends on a single Boolean or status value, a rendering condition is more efficient and easier to maintain than creating another FlexCard State. States are better when the card must switch to a substantially different layout or when many elements change together. Option D describes a state-level use case, not a single-element rendering condition. Option A is wrong because no condition is needed if the element is always visible. Option B is not the deciding factor; repeaters can contain conditional elements, but the reason is still the simplicity of the condition.

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A Set Values Action in a Value field and a Remote Action in an Additional Output value field can execute a function like CONCAT or DATEDIFF by using the syntax {{function(parameters)}}. For example, {{CONCAT(‘Hello’, ‘World’)}} or {{DATEDIFF(‘2021-01-01’, ‘2021-01-31’)}}.

 According to the FlexCard Designer Overview page, another possible cause of a field showing only the label is that “the field is null on the Salesforce record”.

The requirement is only to show or hide a section based on a value already present in the OmniScript data JSON. That is exactly what Conditional View is designed for. It evaluates client-side conditions and controls whether a step, block, or element is displayed, editable, or required. Using an Integration Procedure would add unnecessary server-side processing because the required VIP value is already available in the OmniScript. A Data Mapper Transform is also unnecessary because there is no structural transformation requirement. Creating a new version may be part of the deployment process, but it is not the functional configuration that controls visibility. The best implementation is to place the special offers section in the script and configure Conditional View logic against the VIP member value.

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The Remote Action node is identified by the element name configured in the Integration Procedure. Since the Remote Action is named FetchCart, the relevant Preview JSON node for that action is FetchCart. The debug-specific node, such as FetchCartDebug, is used for diagnostic details, not as the primary action node being evaluated in this question. ResponseCart and ResponseCartDebug belong to the Response Action, not the Remote Action. Salesforce documentation confirms that a Remote Action in an Integration Procedure calls the specified Apex class, method, or invocable action, and Integration Procedure actions are configured and executed as named elements in the procedure sequence.

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Setting the Timeout property on the HTTP Action in the Integration Procedure allows the developer to specify how long to wait for a response from the external system before timing out. Checking the Chain on Step Check on the HTTP Action in the Integration Procedure allows the developer to chain multiple HTTP Actions together and execute them sequentially. Configuring a Remote action with timeout settings of 120000 is not necessary, as it is already done by default in OmniStudio. Checking the Chainable checkbox on the integration procedure Action in the OmniScript has no effect on calling an external system.