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Salesforce B2C-Solution-Architect Exam With Confidence Using Practice Dumps

Exam Code:
B2C-Solution-Architect
Exam Name:
Salesforce Certified B2C Solution Architect (SU24)
Certification:
Vendor:
Questions:
151
Last Updated:
Feb 18, 2025
Exam Status:
Stable
Salesforce B2C-Solution-Architect

B2C-Solution-Architect: Architect Exams Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified B2C Solution Architect (SU24) Questions and Answers

Question 1

A company has a multi-cloud implementation that involves an Experience Cloud portal, Service Cloud for case management, and Marketing Cloud for customer interaction.

The company wants all changes in Salesforce data—including creation, updates, deletion, and undeletion of a record—to be synchronized to its custom-built retail loyalty application in near-real time without significantly impacting the overall system performance.

Which option is the most appropriate integration mechanism for this scenario?

Options:

A.

Outbound Messages

B.

Triggered Send Definition

C.

Apex Trigger Callout

D.

Change Data Capture

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Question 2

An organization currently has separate teams supporting Service Cloud, Marketing Cloud, store operations with a point-of-sale solution, and eCommerce with Commerce Cloud. Each business unit has their own key performance indicators (KPIs) but the organization is struggling to understand the big picture and improve customer engagement with the brand.

In which two ways would Salesforce CDP help in this scenario?

Choose 2 answers

Options:

A.

It creates one Individual record that replaces the system-specific records in other products, creating a unified view of the customer.

B.

It provides cross-channel analytics using pre-built, native dashboards and charts within the unified profile.

C.

It ingests customer data from each system and uses matching rules to find records representing the same person, uniting them under a Unified Individual.

D.

It can power experiences through other channels like Marketing Cloud Engagement by activating customer segments.

Question 3

Universal Containers is currently using B2C Commerce and Service Cloud for its commerce and service needs. A new CMO has recently Joined and has asked why there is such a strong disconnect between all their marketing systems and their commerce tool. They do not want to force a new marketing too* on all the business units but they do want all of them integrated, with commerce underlying all.

Which recommendation can a Solution Architect make that will work with their existing technology investments'

Options:

A.

Recommend CDP to replace their existing marketing tools and maintain a single view into commerce with the Commerce CDP Connector

B.

Recommend CRM Analytics to integrate with their existing marketing data sources and create a single view of the customer with the B2C Commerce Connector

C.

Recommend CDP to integrate with their existing marketing tools and create individual profiles into commerce with the Commerce COP Connector

D.

Recommend Marketing Cloud to integrate with their existing marketing tools and provide a single view into commerce with the B2C Commerce APIs