An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?
An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.
What combination of risk capacity and risk appetite this situation?
An organization has a successful relationship with its customers and its market position has been improving. The organization's leaders now want to achieve operational excellence to increase their commercial success.
Which is the BEST way to address this objective in the organization's strategy?
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