SSM (6.0) - SAFe® Scrum Master Questions and Answers
Question 9
What is one practice Scrum Masters/Team Coaches can use to facilitate conflict management?
Options:
A.
Implement a formal complaints system
B.
Encourage team members to resolve conflicts on their own
C.
Enforce working agreements
D.
Escalate conflicts to the Release Train Engineer
Answer:
C
Explanation:
Explanation:
One practice Scrum Masters/Team Coaches can use to facilitate conflict management is to enforce working agreements. Working agreements are a set of guidelines that define how a team wants to work together, communicate, and collaborate. They are created by the team members themselves and reflect their shared values, norms, and expectations. Working agreements can help prevent or reduce conflicts by establishing clear boundaries, roles, and responsibilities, as well as by promoting respect, trust, and transparency among team members. Working agreements can also help resolve conflicts by providing a common reference point and a framework for constructive feedback and dialogue. Scrum Masters/Team Coaches can support the team in creating, reviewing, and updating their working agreements, as well as in holding each other accountable for following them. (Must be taken from SAFe 6 Scrum Master resources)
References:
Scrum Master/Team Coach - Scaled Agile Framework
How does a Scrum Master manage conflict within a scrum team? - Agile Centre
Conflict Management as a Scrum Master | Agile Velocity
Question 10
What is one benefit of PI Planning?
Options:
A.
It maximizes team capacity
B.
It aligns the ART to established DevOps practices
C.
It fosters cross-team dependencies
D.
Allows for faster decision-making
Answer:
D
Explanation:
Explanation:
One benefit of PI Planning is that it allows for faster decision-making by bringing together all the members of the Agile Release Train (ART) and the relevant stakeholders in a face-to-face (or virtual) event. PI Planning provides an opportunity for the ART to align on a common vision and mission, review the business context and priorities, identify and resolve dependencies and risks, and commit to a realistic and achievable plan for the next Program Increment (PI). By having everyone involved in the planning process, the ART can leverage the collective knowledge and expertise of the participants, reduce ambiguity anduncertainty, and make informed and timely decisions that support the delivery of value to the customers. (Must be taken from SAFe 6 Scrum Master resources)
References:
PI Planning - Scaled Agile Framework
Planning Interval (PI) - Scaled Agile Framework
Preparing for PI Planning | Checklist for Scrum Masters and Product …
Scrum Master - Scaled Agile Framework
Scrum Master role in PI Planning - ValueGlide
Question 11
What is one responsibility of a Scrum Master/Team Coach?
Options:
A.
Demoing the system
B.
Testing the system
C.
Improving flow
D.
Prioritizing the backlog
Answer:
C
Explanation:
Explanation:
One of the responsibilities of a Scrum Master/Team Coach is to help the team achieve flow, which is a state of continuous and sustainable delivery of value. They do this by teaching and coaching the team on SAFe Scrum and SAFe Team Kanban practices, such as limiting work in progress, visualizing work, managing queues, and reducing batch sizes. They also help identify and eliminate impediments and bottlenecks that hinder the team’s progress and performance.
References:
Scrum Master/Team Coach - Scaled Agile Framework
Exam Study Guide: SSM (6.0) - SAFe® Scrum Master
Question 12
Which of the following events aligns teams on a train?
Options:
A.
Architect Sync
B.
Iteration Planning
C.
PI Planning
D.
Coach Sync
Answer:
C
Explanation:
Explanation:
PI Planning is one of the events that aligns teams on a train. PI Planning is a cadence-based event for the entire Agile Release Train (ART) that aligns teams and stakeholders to a shared mission and vision. PI Planning provides an opportunity for the ART to review the business context and priorities, identify and resolve dependencies and risks, and commit to a realistic and achievable plan for the next Program Increment (PI). PI Planning is essential to SAFe: If you are not doing it, you are not doing SAFe1 (Must be taken from SAFe 6 Scrum Master resources)
References:
PI Planning - Scaled Agile Framework
Planning Interval (PI) - Scaled Agile Framework
Preparing for PI Planning | Checklist for Scrum Masters and Product …