Pegasystems PEGACPDS88V1 Based on Real Exam Environment

Pega Process AI™ lets you bring your own predictive models to Pega and use predictions in case types to optimize the way your application processes work and meet your business goals.

To use the outcome of a predictive fraud model in the case type that processes the incoming claim, you need to use the model outcome in the condition of a decision step2. This way, you can route suspicious claims to a fraud expert for closer inspection based on the model’s prediction.

The key component of a Next-Best-Action strategy is a strategy, which is a graphical representation of the business logic that determines which actions to offer to each customer and in what order. A strategy can use various components, such as business rules, predictive models, filters, prioritizers, etc., to achieve this goal. References:

To identify emails that voice a complaint, the text prediction uses an entity extraction model.

To offer a 10% discount for customers whose CLV value is higher than 400, you should use the Filter strategy component.