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Pearson Sharing-and-Visibility-Architect New Attempt

Salesforce Certified Sharing and Visibility Architect (WI25) Questions and Answers

Question 17

A sales coach at Universal Containers wants to create and share a report folder with other sales coaches.

Which two permissions are required to accomplish this?

Options:

A.

Create Report Folders and manage Reports in Public Folders

B.

Create and customize Reports and Report Folders

C.

Manage Reports in Public Folders and edit My Reports

Question 18

Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative.The agent of the complaint should not see the case, but their manager should.

How is this accomplished?

Options:

A.

Triggeron Case ta lookup and share to the manager of an Assigned Agent custom field (the subject of the complaint) using Apex Managed Sharing.

B.

Criteria based Sharing Rule on Case that shares to the Role Manager and above when a custom field Assigned Agent (subject of the complaint) is not blank.

C.

Case is owned by the subject of the complaint, so theirmanager inthe role hierarchy can access the record. CRED permission are removed on Case so the agent cannotread the case record.

Question 19

Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change.

How should an architect help UC improve sales reps’ productivity?

Options:

A.

Create a criteria based sharing rule to grant access to other users.

B.

Leverage default Account team.

C.

Create a permission set with View All Data and assign to supporting users.

Question 20

A user posts a file to the Chatter feed for a record of an object that has a Private organization-wide default.

Which statement accurately describes who can view the file by default?

Options:

A.

the user who posted the file and users with a shared Chatter post link to the file

B.

Only the user who posted the file

C.

The user who posted the file and users with access to the record