Pearson Sharing-and-Visibility-Architect New Attempt

Create Report Folders and manage Reports in Public Folders

Create and customize Reports and Report Folders

Manage Reports in Public Folders and edit My Reports

Triggeron Case ta lookup and share to the manager of an Assigned Agent custom field (the subject of the complaint) using Apex Managed Sharing.

Criteria based Sharing Rule on Case that shares to the Role Manager and above when a custom field Assigned Agent (subject of the complaint) is not blank.

Case is owned by the subject of the complaint, so theirmanager inthe role hierarchy can access the record. CRED permission are removed on Case so the agent cannotread the case record.

Create a criteria based sharing rule to grant access to other users.

Leverage default Account team.

Create a permission set with View All Data and assign to supporting users.

the user who posted the file and users with a shared Chatter post link to the file

Only the user who posted the file

The user who posted the file and users with access to the record