A sales coach at Universal Containers wants to create and share a report folder with other sales coaches.
Which two permissions are required to accomplish this?
Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative.The agent of the complaint should not see the case, but their manager should.
How is this accomplished?
Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change.
How should an architect help UC improve sales reps’ productivity?
A user posts a file to the Chatter feed for a record of an object that has a Private organization-wide default.
Which statement accurately describes who can view the file by default?