Online PEGAPCSA87V1 Questions Video

Pega Certified System Architect (PCSA) 87V1 Questions and Answers

Question 13

A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?

Options:

Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

Call a data transform to copy the case ID from pyWorkPage to the email.

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

Question 14

A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down. '' You configure Search duplicate cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

Options:

Name of submitter is same

Issue type is same

Department is same

Office location is same

Question 15

To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in credit card debt.

How do you enforce these restrictions when requesting an instant loan?

Options:

Use UI controls to validate the entries in the income and credit card debt fields.

Use a Validate rule to call two Edit validate rules: one for income and one for credit card debt.

Use a single Validate rule with two conditions; one for income and one for credit card debt.

Use two Edit Validate rules; one for income and one for credit card debt.

Question 16

In an Online retail application, the Order Receipt view displays a list of the product ordering, including the product image, unit cost, and quantity. The total cost of the order is displayed at the bottom of the view.

Which two configuration on the Receipt view must be together to display the required information as described? (Choose two.)

Options:

Add a repeating dynamic layout with embedded dynamic layouts.

Add the total cost inside the repeating dynamic layout.

Add a dynamic with an embedded repeating dynamic layout.

Add the total outside the repeating dynamic layout.

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Pega Certified System Architect (PCSA) 87V1 Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce