You need to assign the minimum required security roles to a bot for the customer service supervisor. Which security roles should you use?
You need to select the steps to create a new macro that will automate opening a new case creation form.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You need to implement a solution to provide the technician's utilization.
Which solution should you use?
You need to configure the SMS workstream.
What should you use?