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Heroku-Architecture-Designer Leak Questions

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Salesforce Certified Heroku Architect(WI23) Questions and Answers

Question 13

Universal Containers wants to reduce their mean-time-to-service

Which three Field Service process should a Consultant recommend to accomplish this goal? (Choose three )

Options:

A.

Knowledge Base

B.

Customer Entitlements

C.

Adjust Scheduling Policy

D.

Dispatching

Question 14

According to the Twelve-Factor methodology, which best practice helps minimizethe gap between development and production?

Options:

A.

Using the same backing services in all of an application's environments.

B.

Configuring application logging to write stdout.

C.

Executing long-running tasks as background processes.

D.

Writing processes that are fast to start up and gracefully shut down

Question 15

Which technology do SalesforceREST APIs use for authentication?

Options:

A.

Basic usernames and passwords

B.

OAuth

C.

SAML

D.

Pre-shared keys

Question 16

Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.

Which two capabilities will now be available? (Choose two.)

Options:

A.

Attach Knowledge Articles to Work Order Line Hems Only.

B.

Manage Attached Articles and Search the Knowledge Base

C.

include Quick Actions and Global Actions in Attached Articles.

D.

Attach Articles to Work Orders and Work Order Line Items.

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