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Helping Hand Questions for PL-600

Page: 7 / 11
Total 184 questions

Microsoft Power Platform Solution Architect Questions and Answers

Question 25

You are designing a Microsoft Power Platform solution that will be deployed to two separate companies in the same Microsoft Office 365 tenant: Contoso, Ltd. and Contoso Pharmaceuticals.

The solution must meet the following security requirements:

• Restrict Contoso, Ltd. users from seeing the Contoso Pharmaceuticals company.

• Restrict access to specific forms.

• Restrict access to specific tables.

What should you recommend? To answer, drag the appropriate security types to the correct restrictions. Each security type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Question 26

A company uses manual processes to track interactions with customers. The company wants to use Power Platform to improve productivity.

The company has the following requirements:

    Provide customers with an online portal where they can submit and review cases.

    Ensure that customers can chat online with a customer service representative at any time.

    Route chats to customer service representatives based on skill and availability.

You need to recommend a solution to the company.

Which three components should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Dynamics 365 Virtual Agents chatbots

B.

Customer self-service portal

C.

Dynamics 365 Field Service

D.

Business process flows

E.

Omnichannel for Customer Service

Question 27

A company uses a third-party cloud-based app to make real-time business decisions. The app has a RESTful API.

You must design a Microsoft Power Platform solution that interacts with the third-party app. Changes made in the Microsoft Power Platform solution must be reflected in the cloud app.

You need to recommend technologies to integrate the Microsoft Power Platform solution with the cloud app.

Which two technologies should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Scheduled Power Automate cloud flow with a custom connector to the cloud app

B.

Power Virtual Agents

C.

Custom plug-on registered with Microsoft Dataverse

D.

Model-driven app

Question 28

An engineering company is implementing Dynamics 365 Sales. The company has a custom connector to an ERP system.

The company plans to use the connector to view data in the app while also avoiding any data migration.

You need to evaluate the requirements and recommend an approach. Which approach should you recommend?

Options:

A.

Install an industry accelerator.

B.

Create an on-demand Power Automate flow and use the connector to access the data.

C.

Build a canvas app and embed it in the Dynamics 365 Sales app.

D.

Connect the connector directly to the Dynamics 365 Sales app and view the data.

Page: 7 / 11
Total 184 questions