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Free Certified-Strategy-Designer Questions Attempt

Salesforce Certified Strategy Designer Exam(SU24) Questions and Answers

Question 9

Cloud Kicks' design team learns of the desire for sustainable materials while co-creating

personalization concepts with their West Coast influencers. Which method should the team use

improve feasibility of this concept direction?

Options:

A.

Create a functional prototype.

B.

Run a cost benefit analysis.

C.

Review and align with company V2MOM

Question 10

Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.

What should they do to prepare to measure progress toward this goal?

Options:

A.

Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.

B.

Schedule a workshop with key product stakeholders to brainstorm "how might this new product be more sustainable

C.

Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.

Question 11

Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.

What should their strategy designer explore to increase market share?

Options:

A.

Deepening customer engagement

B.

Diversifying product offerings

C.

Reinvesting in existing products

Question 12

A strategy designer is working with a group of developers who have yet to buy into the team

design process.

What should the strategy designer to do to engage them more?

Options:

A.

Conduct interviews with developers to gather insights on process approaches.

B.

Invite the developers to lead the conversation for synthesis and persona development.

C.

Facilitate a workshop on ideating and sketching with the core team members.