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Free Advanced-Administrator Questions Attempt

Salesforce Certified Advanced Administrator (SU24) Questions and Answers

Question 57

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers

Options:

A.

Custom objects and custom fields used by the app count against the org’s limits.

B.

Managed apps do not undergo a formal security review by Salesforce.

C.

Apps may require certain Salesforce editions or features to be enabled.

D.

Apps may require external, third-party web services to function properly.

E.

Apps must be installed in production before the app can be installed in a sandbox.

Question 58

The administrator at Cloud Kicks has been asked to delete a large number of quote line items. The/ receive a .csv fife with the record IDs to be deleted. The administrator uses Data Loader to delete them and selects Use Sulk APL When the job runs, every record shows an 'entity Is deleted' error In the error file that is created.

What is the reason for the error?

Options:

A.

The batch size selected was greater than the 200 record limit.

B.

Deleting with Data Loader can only be done In Batch API mode.

C.

One of the IDs in the batch referenced a record that was In the recycle bin.

D.

This Is the standard error message when records are deleted using Bulk API.

Question 59

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

Options:

A.

Review the Error Email for the Process Builder and rectify the issues.

B.

Manually make the updates to the Account as the logged-in user.

C.

Deactivate the Process Builder in production.

D.

Have the users refresh the Account page so they get the current Process Builder.

E.

Fix the Process Builder in a sandbox and migrate the change to production.

Question 60

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani

Which feature should administrator configure in order to improve the case management process?

Options:

A.

Omni-Channel

B.

Escalation Rules

C.

Macros

D.

Knowledge Component