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The Adobe Workfront for Jira native integration allows users to automate and streamline workflows between Workfront and Jira. Specifically, the integration supports the following key feature:

Creation of Jira Issues:

When items are created in Workfront, corresponding issues can be automatically created in Jira. This ensures that tasks and projects managed in Workfront are reflected in Jira, enabling teams to collaborate more effectively across both platforms.

References:

Detailed information on the capabilities of the Workfront for Jira integration is found in the official Workfront documentation and integration guides provided during webinars and training sessions (2.28.23 - The Case for FT Sys Admins)​​.

Project status and timesheets:

For tasks to appear on a timesheet, the project status must be set to "Current." If the project status is anything other than Current (e.g., Planning, Complete, or On Hold), tasks from that project will not automatically populate the timesheet.

Dashboards in Adobe Workfront can be added to the left navigation of both Portfolio and Project objects. This allows users to have quick access to important reports and data relevant to these specific objects.

Add Dashboard to Portfolio:

Navigate to a Portfolio.

Go to the left navigation panel and click on "Customize this Navigation".

Select "Add Dashboard" and choose the dashboard you want to add to the Portfolio.

Add Dashboard to Project:

Navigate to a Project.

Go to the left navigation panel and click on "Customize this Navigation".

Select "Add Dashboard" and choose the dashboard you want to add to the Project.

References:

The ability to add dashboards to the left navigation of Portfolios and Projects is documented in the Workfront customization and user experience guides (Workfront Training Deck - Worker 2.15.23)​​.

To create a new hour type named "Training and Certifications" for the creative services team, the system administrator would need to take the following steps:

Navigate to Hour Types:

Log into Adobe Workfront as an administrator.

Go to the Setup area by clicking on the Setup link in the upper-right corner.

Under the "Timesheets & Hours" section, click on "Hour Types".

Create a New Hour Type:

Click the "New Hour Type" button to create a new hour type.

In the Name field, enter "Training and Certifications".

Set the Hour Type as General:

In the Hour Type settings, ensure that the "General" option is selected. This ensures that the hour type is general and not tied to specific billing or project-related activities.

Select “General” from the available options. This categorizes the hours as non-specific to a particular project or client work.

Uncheck the "Count as Revenue" Box:

There is an option labeled "Count as Revenue" which, if checked, considers the hours logged under this type as billable revenue. Since training and certifications are not revenue-generating activities, this box should be unchecked.

Ensure that the "Count as Revenue" box is unchecked to prevent these hours from being considered billable.

Save the New Hour Type:

After configuring these settings, click "Save" to create the new hour type.

Ensure all necessary details are correct and then save the new hour type.

These steps will create a new hour type named "Training and Certifications" that appears on timesheets, allowing the creative services team to log hours for their training and certification activities.

References:

The steps for creating and configuring hour types can be found in the "System Admin Essentials" section of Workfront documentation and training materials, which cover detailed administrative tasks (Webinar - Admin Essentials - User Experience - Apr 27, 2022)​​.