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One input to the Vision is customer feedback. Customer feedback is the information and opinions that customers and stakeholders provide about the solution, its features, and its value proposition1. Customer feedback helps to validate the assumptions, test the hypotheses, and measure the satisfaction of the solution2. Customer feedback also helps to identify the needs, preferences, and expectations of the customers and stakeholders, which are essential for defining and communicating the Vision3. The Vision is a description of the future state of the solution under development, and it reflects the problem(s) that the solution will solve and the benefits that it will deliver4.

References:

•Customer Feedback - Scaled Agile Framework

•Continuous Exploration - Scaled Agile Framework

•Solution Vision - Scaled Agile Framework

•Vision - Scaled Agile Framework

The Inspect and Adapt (I&A) agenda in the Scaled Agile Framework (SAFe) is a significant event at the end of each Program Increment (PI), focusing on continuous improvement and adjustment in Agile processes. It comprises three main parts:

1.PI System Demo: This is the first part of the I&A event, intended to showcase all the features developed by the Agile Release Train (ART) over the course of the PI. It typically includes a broader audience and is more formal than regular system demos. Business Owners collaborate with each Agile team to score the actual business value achieved for their Team PI Objectives.

2.Quantitative and Qualitative Measurement: This part involves the collective review of quantitative and qualitative metrics agreed upon by the teams. This review is aimed at discussing data and trends to measure the team's performance. Important metrics like the programpredictability measure are also analyzed, with each team's planned vs. actual business value contributing to this measure.

3.Retrospective and Problem-Solving Workshop: This structured session allows teams to reflect on their performance, identify areas of improvement, and create action plans. It includes identifying improvements, conducting root cause analysis using tools like the "5 Whys" or fishbone diagrams, brainstorming solutions, prioritizing actions, and creating detailed action plans for implementation.

The I&A event promotes continuous improvement, enhanced agility, increased transparency, higher quality outcomes, better decision-making, improved employee engagement, and alignment with organizational goals. It's essential for both Agile Release Trains and Solution Trains to effectively inspect and adapt their processes for optimal performance and continuous improvement.

References:

•Scaled Agile Framework: Inspect and Adapt.

•Dee Project Manager: SAFe Inspect and Adapt: Supercharge Agile Excellence.

One of the key responsibilities of Product Management in SAFe is to connect with the customer and understand their needs, preferences, and feedback. Product Management is the voice of the customer for the Agile Release Train (ART) and represents their interests in defining and prioritizing the features and capabilities of the solution1. Product Management also engages withthe customer throughout the product life cycle, conducting market research, validating assumptions, soliciting feedback, and ensuring customer satisfaction2.

References:

•Product Management - Scaled Agile Framework

•The Role of Product Management in the Scaled Agile Framework (SAFe) - iZenBridge

Communicating and refining the Vision to the Agile Release Train (ART) during PI Planning supports the SAFe Core Value of Alignment. Alignment is one of the four core values of SAFe thatguides the behaviors and actions of the people who work under the framework1. Alignment means that everyone understands the strategic direction, the value streams, and the solution intent, and how their role and work contribute to them2. PI Planning is a crucial event in SAFe where all the teams within the ART come together to plan their work for the upcoming Program Increment (PI)3. During PI Planning, the Product Management presents the Vision, which describes the future state of the solution and its features4. The Vision helps align the teams and stakeholders to a shared mission and goal, and provides the context and purpose for the PI objectives.

References:

•SAFe Core Values - Scaled Agile Framework

•Alignment - Scaled Agile Framework

•PI Planning - Scaled Agile Framework

•Vision - Scaled Agile Framework