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Universal Containers has selected a small and diverse group of users to review inactive

accounts. Given the Private sharing model, a public group was created and made available to

this group of users. A sharing rule was created to make inactive Accounts visible to the public

group. However some of these users are reporting they don't see any of the Accounts that were

shared with the public group.

What is the underlying issue for these users?

A sales rep at Universal Containers (UC) is a member of the Default Opportunity team for an

account manager. The account manager created an opportunity and the sales rep is added to that Opportunity team.

The sales rep is complaining about no longer having access to an opportunity record that the sales rep was helping with.

What is the cause of this problem?

Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.

Which level of access will the sales rep have to the related account record?

Universal Containers would like to control access to records and objectsaccording to the following business requirements:• Sales users can view all Account records but only edit their own records.

• Sales managers view all Account records but only edit records of the team.

• Service users can view all Account records that arenot marked with a RecordType of

Prospect.

Which organization-wide default configuration should a Salesforce architect recommend to fulfill these requirements?