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Similar to the previous question, perception of value is inherently subjective and depends on stakeholder-specific needs and expectations. By aligning its efforts with these expectations, the PMO ensures that stakeholders recognize and appreciate its contributions beyond mere financial gains.

References:

PMI’s Stakeholder Engagement Guidelines.

Benefits Realization Management: A Practice Guide.

Classifying stakeholders by relevance and influence allows the PMO to prioritize critical expectations without spreading resources too thin. This approach balances individual needs with organizational alignment, ensuring that the most impactful benefits guide the PMO’s strategy.

References:

PMI’s Stakeholder Management Principles.

PMBOK Guide, 7th Edition - Techniques for stakeholder prioritization.

The evolution of the maturity of a given function is demonstrated by the presence of evidence or drivers that show improvements in how the function is performed. This includes enhancements in processes, tools, techniques, and practices that increase the sophistication and effectiveness of the function. These drivers are tangible indicators that maturity is progressing beyond just the allocation of resources or time elapsed​​​.

PMO functions vary widely in their scope and objectives, so a tailored evaluation approach ensures each function is assessed against relevant and specific criteria. This approach provides meaningful insights into effectiveness, alignment with goals, and areas for improvement, avoiding oversimplification or irrelevant measures.

References:

PMI’s Pulse of the Profession: Next Practices in Project Management - Customizing metrics for specific functions.

The PMO Value Ring Framework - Function-specific evaluation guidelines.