B2C-Commerce-Developer Leak Questions

When configuring logging in Salesforce B2C Commerce, the Logger.getLogger("xyz", "export") method specifies "xyz" as the category and "export" as the log type. Given the Business Manager settings where the active log category is "root" and the log level is "info", any log information categorized under "xyz" with at least "info" level will be captured under logs named after the category, in this case, "xyz". The filename typically starts with the category name followed by additional identifiers or timestamps, depending on system configuration.

To reduce the unavailability of a critical internally-hosted web service noticed in the service status reports, two practical solutions would be: A. Modify the code to include a try/catch block around the request to the external service. This approach ensures that even if the service is unavailable, the application can handle the error gracefully and continue functioning, possibly with a fallback mechanism. C. Increase the web service timeout. This allows the service more time to respond before the request is considered failed. It can be particularly useful if the service unavailability is due to delays in response rather than outright outages.

Both these strategies are recommended in handling external service interactions to ensure robustness and resilience in the application. They are supported by standard programming practices and Salesforce Commerce Cloud's guidelines on external integration.

When logging information about an operation that succeeds but has an unexpected outcome that may produce side effects, the appropriate log level is: D. Logger.warn(‘Unexpected service response’) - The warn level is used to indicate potentially harmful situations that are not immediate errors but could potentially lead to issues. It’s appropriate here because the operation did not fail outright, but the outcome was not as expected, warranting attention but not a full error declaration.

To identify the issue of an Account Addresses page showing the wrong shopper's address, the developer should start with the Storefront Toolkit (Option A). This tool provides access to real-time diagnostics and debugging capabilities directly on the storefront, allowing developers to inspect controller calls, caching behaviors, and other session-specific data that could contribute to the problem. The Storefront Toolkit is an effective first step for troubleshooting issues that manifest in the storefront environment, as it allows for immediate visibility into the operations of the site as experienced by end-users.