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Avaya Aura Contact Center Solution Design Exam Questions and Answers

Question 5

During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.

Which value proposition would you use?

Options:

Avaya Aura® Contact Center solutions enable blended multichannel so businesses can leverage Avaya customer experience management leadership In a solution that is optimized for use with Avaya Aura®.

Avaya Aura® Contact Center solutions allow businesses to leverage Avaya customer experience management leadership In a solution that Is fit for purpose.

Avaya Aura® Contact Center solutions enable blended multichannel capabilities that can help to Improve customer experiences. Increase revenue, and customer lifetime value.

Avaya Aura® Contact Center solutions extend Avaya's Innovation In customer experience management to businesses, with the simplicity and value they require.

Question 6

AACC has an inbuilt Outbound Management.

Which resource controls the Preview Dialing method?

Options:

Manager

Administrator

Supervisor

Agent

Question 7

The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.

How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

Options:

4450

2200

1100

550

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ACDS - 3381 33810X Full Course Free

Avaya Aura Contact Center Solution Design Exam Questions and Answers

Options:

Answer:

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Answer:

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Answer:

CompTIA

Fortinet

Microsoft

Salesforce