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NetApp Certified Support Engineer ONTAP Specialist Questions and Answers

Question 1

After a motherboard replacement on a NetApp AFF A300 in a SAN environment, the customer states that ports 0e and 0f are unable to connect to the fabric. The ports report "offline".

What would you examine first to troubleshoot the issue?

Options:

A.

vserver fcp wwpn-alias show command output

B.

system node hardware unified-connect show command output

C.

storage port show command output

D.

vserver fcp interface show command output

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Question 2

You have recently discovered that NetApp ONTAP Cloud Manager is not sending AutoSupport messages to NetApp.

In this scenario, what would solve this Issue?

Options:

A.

Verify that your AWS credentials are correctly added to Cloud Manager.

B.

Verify that your NetApp Support site credentials are correctly added to Cloud Manager.

C.

Verify that your data LIFs allow traffic to mysupport .netapp.com on port 443.

D.

Verify that the inbound and outbound rules allow AutoSupport on port 80.

Question 3

You have a customer complaining of long build times from their NetApp ONTAP-based datastores. They provided you packet traces from the controller and client. Analysis of these traces shows an average service response time of 1 ms. QoS output confirms the same. The client traces are reporting an average of 15 ms in the same time period.

In this situation, what would be your next step?

Options:

A.

The cluster is responding slowly and requires further investigation using performance archives.

B.

The client that reports high latency should be investigated.

C.

The cluster interconnects should be investigated.

D.

A sync core should be triggered.

Question 4

Your customer noticed in NetApp Active IQ that their NetApp Cloud Volumes ONTAP for Azure HA solution is no longer sending AutoSupport messages over HTTPS. A support ticket has been opened to find out why. No changes have been made to the Cloud Volumes ONTAP for Azure HA environment.

In this scenario, which two autosupport command parameters should be used to validate that AutoSupport Is working properly? {Choose two.)

Options:

A.

-mail-hosts

B.

-transport

C.

-proxy-url

D.

-to

Question 5

You have connection Issues from a Linux host to an AFF A400 FC LUN. You are asked by support to run the NetApp sanlun command to provide troubleshooting information.

Which NetApp software package must be installed on the host?

Options:

A.

Virtual Storage Console

B.

Inventory Collect Tool

C.

Host Utilities package

D.

SnapDrive for UNIX

Question 6

You receive the "Unable to connect to the management gateway server" error when trying to connect to a node management IP.

In this situation, how do you determine whether core dumps are generated for the mgwd user space process?

Options:

A.

Log in to the nodeshell using the node console and collect the core dumps from the nodeshell.

B.

Log in to the service processor and collect the core dumps from the service processor.

C.

Log in to the clustershell using the node console and collect the core dumps from the clustershell.

D.

Log in to the systemshell and collect core dumps from the systemshell.

Question 7

A 2-node cluster hosts only NAS data UFs. All nodes lose access to the cluster network.

Referring to the exhibit, which statement is correct?

Options:

A.

Both nodes race to takeover the other, one node will takeover the other node.

B.

No takeover event will occur and NAS data UFs will not be accessible.

C.

All nodes in the cluster reset and NAS data UFs are not accessible after reboot.

D.

NAS data UFs are accessible on only the node that has Epsilon.

Question 8

When you review performance data for a NetApp ONTAP cluster node, there are back-to-back (B2B) type consistency points (CPs) found occurring on the loot aggregate.

In this scenario, how will performance of the client operations on the data aggregates be affected?

Options:

A.

During B2B processing, clients will be unable to write data.

B.

Data aggregates will not be affected by B2B processing on another aggregate.

C.

During B2B processing, all I/O to the node is stopped.

D.

During B2B processing, clients will be unable to read data.

Question 9

You are troubleshooting a CIFS connection issue that is reported by some users. You decide to collect a packet trace.

In this scenario, after you generate the packet trace, where do you find the trace file?

Options:

A.

/packet_traces of the node hosting the LIF

B.

/etc/log/packet_traces of the node hosting the LIF

C.

/etc/log/mlog/packet._traces Of all nodes

D.

/vol0/paclcet_traces of the CIFS SVM

Question 10

Your customer is running a NetApp AFF A800 system with NetApp ONTAP 9.8 software and states that their NS224 shelf is not showing with the correct shelf ID. You analyze the data and the shelf shows an identification of “1.SHFHUXXXXXXXXXX."

What is the cause of the reported Issue?

Options:

A.

The shelf has been power cycled.

B.

A new shelf was added to the controller.

C.

The shelf had a disk replaced too quickly.

D.

The shelf was cabled Incorrectly.

Question 11

Your customer complains that u host will constantly report losing a connection to the iSCSl target and then report that the session was reestablished.

As shown in the exhibit, what is a cause of this flapping?

Options:

A.

A host with an IP address of 172.20.10.80 and a second host with an IP address of 10.10.20.60 have the same IQN.

B.

A host with an IP address of 172.20.10.80 and a second host with an IP address of 10.10.20.60 are in different initiator groups.

C.

A host with an IP address of 172.20.10.80 and a second host with an IP address of 10.10.20.60 are accessing the same LUN.

D.

A host with an IP address of 172.20.10.80 and a second IP address of 10.10.20.60 is accessing different LUNs.

Question 12

Your customer calls you because one application is not able to access a NetApp ONTAP S3 bucket. While reviewing the EMS log on the cluster, you see the following message:

The same credentials work in another application.

In this scenario, what would cause this problem?

Options:

A.

The application is trying to log in as an anonymous user.

B.

The application is using v2 signatures.

C.

The application is using v4 signatures.

D.

The application is trying to access using the HTTP protocol.

Question 13

Your customer added a new DS4246 shelf to their FAS2750 single-node system and created a new aggregate on the new shelf. Two weeks later, they log into Active IQ and discover the Medium Impact error shown below.

Shelves with both connections via the same SAS path detected

Referring to the exhibit, which statement is correct?

Options:

A.

In a FAS2750 system, the internal shelf is only seen on one path, and the external shelves are seen on two paths.

B.

The cables are cabled Incorrectly on the SAS stack.

C.

This situation is normal for a FA57750 single-node system.

D.

Active IQ Is not aware of the shelf configuration for a single-node system.

Question 14

A user mentions that their home drive, that Is an export within a volume, is no longer allowing them to save files. The drive reports that it Is full, even though It shows that minimal data is written to it.

Which statement would explain this behavior?

Options:

A.

The mount is stale and uses a cached version of the volume.

B.

Other users wrote to this user's home drive.

C.

Other files within the volume are also owned by the user, exceeding the user quota.

D.

The client system needs to remount the export to show the proper space.

Question 15

A customer enabled NFSv4.0 on an SVM and changed the client mount from NFSv3 to NFSv4. Afterwards, the customer found that the directory owner was changed from root to nobody.

In this scenario, which statement is true?

Options:

A.

The customer did not configure name services on the SVM.

B.

The clients must be restarted to start using NFSv4.

C.

The export policy is not configured properly.

D.

The ID mapping domains do not match between the client and server.

Question 16

You are deploying NetApp ONTAP Select. When trying to add VMware vCenter to the inventory, you receive the message shown below.

Credential authentication failed for x.x.x.x with: HostConnectionFailed

In this scenario, how would you correct this problem?

Options:

A.

Change the vCenter password.

B.

Change the IP address of the ONTAP Select Deploy VM.

C.

Change the gateway address of the ONTAP Select Deploy VM.

D.

Change the IP address of the vCenter server.

Question 17

You created a new NetApp ONTAP FlexGroup volume spanning six nodes and 12 aggregates with a total size of 4 TB. You added millions of files to the FlexGroup volume with a flat directory structure totaling 2 TB, and you receive an out of apace error message on your host.

What would cause this error?

Options:

A.

The maximum number of volume constituents has been reached in the ONTAP software.

B.

All constituent volumes are full.

C.

The inode limit is exceeded in the ONTAP software.

D.

The maxdirsize Is exceeded in the ONTAP software.

Question 18

After expanding a two-node AFF A300 cluster with two AFF A700 nodes, you observe latencies when data is accessed indirectly. The system node run -node -command netstat command shows retransmits and packet drops on the LIFs. The AFF A700 nodes with 40 Gbps and the AFF A300 connect with 10 Gbps to the cluster interconnect. You are using Cisco Nexus 3132Q cluster interconnect switches. You just updated to ONTAP 9.8 software.

In this scenario, what is causing this problem?

Options:

A.

The 10 Gbps to 10 Gbps cluster Interconnect is creating a speed mismatch.

B.

AFF A300 and AFF A700 node mixing Is not supported in ONTAP 9.8 software.

C.

The AFF A300 Is using an adapter card for the cluster Interconnect, but only onboard ports are supported.

D.

There is an NXOS firmware mismatch, verify in the Interoperability Matrix (1MTJ for a supported version.

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Total 60 questions