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Those with high power/influence and no interest in the project.

Those with high power/influence and some interest in theproject.

Those with some power/influence and high interest in the project.

Those with some power/influence and some interest in the project.

Culture.

Process.

Norms.

Intuition.

When switching costs are low.

When there are relatively few customers.

When the supplier brand is powerful.

When alternatives are readily available.

It consists of two requirements which should be separately defined.

It contains the word "should" which must not be used in a requirement.

It should be specificabout the user it refers to.

It should not contain the word "system" in the requirement.

Objectives and interests.

Power and influence.

Perspectives and impacts.

Power and interest.

Rivalry between suppliers.

Government legislation.

Internal business processes.

Bargaining power of buyers.

Shock.

Definition.

Initial change.

Awareness.

b, c and e.

a, band e.

b, c and d.

a, dand e.

The statements declaring what the business is in and what it intends toachieve.

The approach the organization intends to take to achieve its declared mission.

The goals against which the organization's achievements can be measured.

The detailed means by which an agreed business strategy will be implemented.

Requirements.

Risks.

Stakeholders.

Key Performance Indicators.

Design.

Development.

Implementation.

Analysis.

The business needs.

The requirements.

The designed solution.

The developed solution.

Explicit.

Implicit.

Tacit.

Organizational.

An order may be placed by many customers.

A customer may place many orders.

A customer may never place an order.

An order need not be placed by a customer.

MOSCOW.

SMART.

OSCAR.

MOST.

A document.

An event.

A manual process.

A decision.

Activity sequence

Logical dependency.

Functional optionality.

Flow of data.

A study which uses prototype graphical screens to demonstrate a user requirement.

A study of users in their workplace undertaking representative simulated scenarios.

A study where the analyst spends an extended period of time in the target environment.

A study which ensures that the needs of a wide range of ethnic groups are considered.

A BAM flowcharts the sequence of business events.

A BAM will show who carries out business activities.

A BAM is a model of the organization s processes.

A BAM will be defined for each business perspective.

It focuses on the customer of the organization.

It focuses solely on the internal view of the organization.

It focuses on the functions of an organization.

It focuses on the organizational structure.

When suitably sized rooms are available.

When all stakeholders are agreed on the way forward.

When a geographically dispersed set of users’ needs to be consulted.

When time and budget are constrained.

A Competitor's external marketing campaign.

The products offered by Competitors.

Rivalryamong existing Competitors.

The market share of known Competitors.

They will have a broad business perspective.

They will be familiar with the host organization.

They will only be paid when they are needed.

They will have a dispassionate view of the host organization.

It reduces speed and productivity of the project.

It is time-consuming to arrange and organize.

It focuses on a narrow view of the area under investigation.

It obtains buy-in and acceptance for the project.