A user is trying to register their Avaya IX™ Workplace for Web Client from the Public Network, but it displays the message:
"Connecting" indefinitely
Using traceSBC reveals no messages at all.
What is the reason for the clients failure to register?
The Instant Messaging and Multimedia Messaging capabilities of a User can be checked using which technique?
How does setting the “IP Video” parameter to "N" (NO) on the signaling group between Communication Manager and Session Manager affect Avaya IX™ Workplace Clients (Windows/Mac/iOS/Android)?
An Avaya support engineer has advised the customer to use the Diagnostic feature of the Avaya IX™ Workplace Client for Windows to collect the client log files and attach them to an email message to Avaya Support.
Where in the Avaya IX™ Workplace Client for Windows can the customer generate an email message with an attached zip archive of the Client logs?
A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?
When troubleshooting an Avaya Equinox® Conferencing solution issues related to access from the public network, debugging which component is recommended first?
When an Avaya IX™ Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.
Where and how could this error be corrected?
In a Team Engagement Deployment, which Avaya Equinox® Conferencing component is responsible for mixing and distributing media?
A customer has hired a new system technician to support their Avaya IX™ Workplace solution. While troubleshooting an issue with Avaya IX™ Workplace AAMS, the system technician has locked the Avaya IX™ Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?
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