VMware 5V0-62.22 Exam With Confidence Using Practice Dumps

The most likely cause of this test connection failure is that the provided Workspace ONE Access API key is incorrect. The Workspace ONE Access API key is required to establish a secure connection between Workspace ONE UEM and Workspace ONE Access services. If the API key is incorrect, the test connection will fail and the integration will not work. The administrator should verify and correct the API key in the Workspace ONE UEM console1.

The two log files that would be used to troubleshoot issues related to this Directory synchronizations are DirectorySyncServiceLogFile.log and CloudConnector.log. DirectorySyncServiceLogFile.log is a log file that records the directory synchronization process between Workspace ONE UEM and Active Directory or LDAP. CloudConnector.log is a log file that records the communication and synchronization between Workspace ONE UEM and ACC (AirWatch Cloud Connector), which is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. These log files can help identify and troubleshoot any errors or issues related to directory synchronization.

The possible root cause of this issue is that the Secure Email Gateway server is unable to connect to the Exchange server. This could be due to network issues, firewall settings, or authentication problems. If the Secure Email Gateway server cannot communicate with the Exchange server, it will not be able to deliver email to the newly enrolled devices. The previously enrolled devices may still be able to receive email because they have cached credentials or sessions with the Exchange server. The users who reported this issue are able to access their email through OWA on their computers because OWA does not rely on the Secure Email Gateway server.