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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
CIS-Service Management
Vendor:
ServiceNow
Questions:
170
Last Updated:
Dec 22, 2024
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2024 Study Guide Pdf and Test Engine

Are you worried about passing the ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) exam? Download the most recent ServiceNow CIS-ITSM braindumps with answers that are 100% real. After downloading the ServiceNow CIS-ITSM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ServiceNow CIS-ITSM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ServiceNow CIS-ITSM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Certified Implementation Specialist - IT Service Management Questions and Answers

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Question 1

In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)

Options:

A.

Automatically via the Change - Implementation subflow

B.

Manually by the user during New, Assess, and Authorized states

C.

Automatically depending on the category selected on the Change Request

D.

Manually by the user during all states, except Closed or Canceled

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Question 2

What tools are available to the assignee to help resolve an incident?

Choose 2 answers

Options:

A.

Knowledge Articles

B.

Known Errors

C.

Class Manager

D.

Enterprise CMDB Dashboard

E.

Incident Overview Dashboard

Question 3

Why don't Problem records automatically move from Resolved to Closed after the fix is implemented.

Options:

A.

It is designed to follow the ITIL4 standard

B.

There is a scheduled job that automatically moves Resolved problems to Closed after 7 days

C.

It is good practice to monitor fixes implemented, to ensure the underlying issues are resolved, before closing a problem record

D.

There is no Closed state. Problem records are moved to Completed

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