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Exin ITIL Exam With Confidence Using Practice Dumps

Exam Code:
ITIL
Exam Name:
ITIL Foundation (V4)
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
503
Last Updated:
Nov 23, 2024
Exam Status:
Stable
Exin ITIL

ITIL: Exin-ITIL Exam 2024 Study Guide Pdf and Test Engine

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ITIL Foundation (V4) Questions and Answers

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Question 1

How does categorization of incidents assist the 'incident management' practice?

Options:

A.

It determines the priority assigned to the incident

B.

It determines how the service provider is perceived

C.

It helps direct the incident to the correct support area

D.

It ensures that incidents are resolved in timescales agreed with the customer

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Question 2

Which of the following is an example of incident?

Options:

A.

A backup server is being rebooted while services are running on the primary server

B.

An application is not available during the business hours

C.

A user has requested access to a shared repository

D.

A user wants to reset the password of a server

Question 3

Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

Options:

A.

Information security management

B.

Continual improvement

C.

Monitoring and event management

D.

Service level management

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