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Exin ITIL Exam With Confidence Using Practice Dumps

Exam Code:
ITIL
Exam Name:
ITIL Foundation (V4)
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
503
Last Updated:
Dec 25, 2024
Exam Status:
Stable
Exin ITIL

ITIL: Exin-ITIL Exam 2024 Study Guide Pdf and Test Engine

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ITIL Foundation (V4) Questions and Answers

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Question 1

Which practice improves customer and user satisfaction by reducing the negative impact of service interruptions?

Options:

A.

Service request management

B.

Service level management

C.

Incident management

D.

Change management

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Question 2

Which statement about the input and output of the value chain activities is CORRECT?

Options:

A.

Each value chain activity receives inputs and provides outputs

B.

The organization’s governance will determine the inputs and outputs of each value chain activity

C.

Some value chain activities only have input, whereas others only have outputs

D.

Input and output are fixed for each value chain activity

Question 3

Which guiding principle recommends coordinating all dimensions of service management?

Options:

A.

Start where you are

B.

Think and work holistically

C.

Keep it simple and practical

D.

Progress iteratively with feedback

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